796 Reviews of San Tan Hyundai - Service Center
Service Department is Great I've needed to get my "cabin filter" replaced and it has been out of stock on my last two appointments. Hopefully for everyone they'll start carrying I've needed to get my "cabin filter" replaced and it has been out of stock on my last two appointments. Hopefully for everyone they'll start carrying more of these in their inventory stock. More
NUMEROUS ISSUES Car is under a 3rd party extended warranty as I'm not the original owner. Shifting and engine response issues. So far the transmission has been repl Car is under a 3rd party extended warranty as I'm not the original owner. Shifting and engine response issues. So far the transmission has been replaced however the engine response issue is still an issue. The service advisor and manager went out of the way during initial diagnostics to try and remedy the issue at their cost, authorizing a $200 fuel system cleaning procedure on the GDI engine. This didn't resolve any of the issues however did get us to agree the transmission was having issues. I believe the ECM is now the problem and will have the vehicle back there to finish the work as needed. So far the work they have done on the car has been solid though I wish we could have gotten to a full resolution of the initial issues I had reported. Half of the problem has been corrected. Normally I'd ding a star with as much as I've had it in there to have it looked at however I think it must be mentioned that the friendliness and communication from the service department has been solid so I think troubleshooting and putting the last issue to rest shouldn't be an issue...I simply need the authorization from the warranty company and to schedule a time. More
Jon, my service adviser, was fantastic! Jon, my service adviser, was fantastic. He assessed what I needed and what I didn't need in my 30000 mile checkup. He really cared about my getting Jon, my service adviser, was fantastic. He assessed what I needed and what I didn't need in my 30000 mile checkup. He really cared about my getting only what was needed so that he saved me time and money. That is what every business should emulate - caring more about the customer and giving the customer what fits their needs. I told my husband about Jon and he was so impressed with Jon's honesty. I will definitely ask for Jon next time my car needs servicing. Thank you! Shelley Decker More
Excellent experience From arrival to completion of service, Auston was courteous, knowledgeable and professional! And, the job was completed in about half the time that he From arrival to completion of service, Auston was courteous, knowledgeable and professional! And, the job was completed in about half the time that he had committed. Overall, a positive experience! More
Fast and friendly service The service department is fast and friendly and answers any questions I have. They don't pressure me into purchasing any services beyond what I came i The service department is fast and friendly and answers any questions I have. They don't pressure me into purchasing any services beyond what I came in for. More
Say what you do and do what you say! Fantastic experience, Ivan and the service team went above and beyond when U had my 2 Hyundais serviced this weekend, U should be surprised as their s Fantastic experience, Ivan and the service team went above and beyond when U had my 2 Hyundais serviced this weekend, U should be surprised as their service has been flawless with the last 5 Hyundais I have owned. Great job and a most sincere thankyou. I HIGHLY recomend. More
fast service Was greeted promptly. Service tech was friendly and explained any thing thoroughly. I left the car for the day and was contacted when it was ready for Was greeted promptly. Service tech was friendly and explained any thing thoroughly. I left the car for the day and was contacted when it was ready for pick up. More
Sergio is the best Service dept has great people and helpful makes the experience of bringing my car in better. Love sergio hes awesome and explains everything in detail Service dept has great people and helpful makes the experience of bringing my car in better. Love sergio hes awesome and explains everything in detail More
Excellent service and service personnel The service at San Tan Hyundai starts with the service advisor and includes the service mechanics. In my most recent visit my A/C went out in 120 degr The service at San Tan Hyundai starts with the service advisor and includes the service mechanics. In my most recent visit my A/C went out in 120 degree weather. I brought my car to San Tan for service and quickly encountered my service advisor, Dakota. He was very professional and kept me informed of the progress. He let me know when it was completed. It turned out that the demand for the parts was much higher regionally than normal so the repairs took more time. I am very happy with the results and would go back to San Tan for my next service. More
Trustworthy Service Team Dave Mchone and his staff are TOP NOTCH when it comes to the services provided for ALL of my vehicle's needs! No over selling of unnecessary services Dave Mchone and his staff are TOP NOTCH when it comes to the services provided for ALL of my vehicle's needs! No over selling of unnecessary services to which my vehicle doesn't actually need! Thanks Dave and Shawn More