Sanders Ford Inc of Swansboro, NC - Service Center

The service department is very accommodating when it comes to scheduling. Everyone is pleasant on the phone. The service technician provided a detailed description of the diagnosis. They provided a ver comes to scheduling. Everyone is pleasant on the phone. The service technician provided a detailed description of the diagnosis. They provided a very accurate timeline of the repair and when my vehicle would be ready for pick up. I am a very pleased customer and will return for future service work More

Awesome service, and amazing staff. Thank you Debbie Winberry for all your help every time. Thank you Debbie Winberry for all your help every time. More

We were traveling out of state and had our transmission go out. Debbie was amazing keeping us updated and working with the warranty company. I would highly recommend Sanders Ford. Thank you Debbie. go out. Debbie was amazing keeping us updated and working with the warranty company. I would highly recommend Sanders Ford. Thank you Debbie. More

Debbie is wonderful. She truly is customer service oriented. She always keeps me updated on the status of my vehicle. I also feels very comfortable with her as my service She truly is customer service oriented. She always keeps me updated on the status of my vehicle. I also feels very comfortable with her as my service consultant. More

Sanders Ford in Swansboro has an outstanding Service Department. I just had my Ford Explorer serviced and as always, it was a great experience. Debbie and Al are both very polite and professional. Hig Department. I just had my Ford Explorer serviced and as always, it was a great experience. Debbie and Al are both very polite and professional. Highest quality of work, and always completed in a timely manner. More

Nice people…. but I scheduled an appointment due to a recall on a part with my ford f150 lightening. Specifically gave my VIN number and asked if they had the part but I scheduled an appointment due to a recall on a part with my ford f150 lightening. Specifically gave my VIN number and asked if they had the part in before scheduling. Then 1 hour into my appointment they tell me they do not have the part, and will have to order it. They stated Ford won’t even let them order the part until after physical inspection of the vehicle (I’m not sure I believe this). But I have no other ford dealerships nearby so guess another it is what it is situations. More

Great service fast and always on time. Customer service is always polite and happy to help. Customer service is always polite and happy to help. More

I love working with Debbie, she’s courteous, professional and always so pleasant. Jennifer at the scheduling department is always very helpful and friendly. professional and always so pleasant. Jennifer at the scheduling department is always very helpful and friendly. More

always has good and fast service. Willing to help With any problem that come up Willing to help With any problem that come up More