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Sands Chrysler Jeep Dodge RAM

Quakertown, PA

Overview
Employees
Reviews
Vehicles
4.6
943 Reviews
Part of the Sands Auto Group and serving our customers since 1926. For vehicle experience that's rooted in traditional family values, see us today!
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501 N West End Blvd

Quakertown, PA

18951

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Showing 943 reviews

April 17, 2024

Disappointing, lack of follow-up, no communication, didn’t rectify my issue. Charged me for non repair. More

by nikos68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Hello, We appreciate you sharing your recent experience with us here at Sands Chrysler Jeep Dodge. Our Service Team prides itself on the high-quality standards that we maintain and I would appreciate the opportunity to speak with you about the feedback you have shared about the repairs performed on your vehicle, as well as the level of communication that you have received. Can you please send your contact information to me? Dave Labar Sands Auto Group dlabar@sandsautogroup.com

Helpful
April 15, 2024

Edison, Joe, and John were all a plead to deal with. It was a pretty easy experience. More

by Chris Dauria
Recommend Dealer
Yes
Employees Worked With
Joe Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We're glad to know you found your experience with our team easy and enjoyable. At Sands Chrysler Jeep Dodge, we always strive for a smooth customer journey. Thanks for the positive feedback!

Helpful
April 15, 2024

Alex went above and beyond to make sure the light was covered by the warranty and it was. More

by debi48pa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Frisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We're glad you had an excellent experience with our team regarding your warranty claim at Sands Chrysler Jeep Dodge. We take pride in their dedication to customer service. Thanks for sharing!

Helpful
April 12, 2024

Kevin Drake and the entire Sands team did an excellent job in locating and delivering my beautiful new pick up truck. I am more than happy. I am extremely happy. More

by Robert Holland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave LaBar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Vendetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karla Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Drake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Arena
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Apr 17, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We're pleased to hear about your satisfaction with our team's service in getting you a new pickup truck. We, at Sands Chrysler Jeep Dodge, appreciate your positive feedback.

Helpful
April 12, 2024

The dealership has been a great help to Elite Auto Services in working on our trucks. More

by moses6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 12, 2024

Can’t say enough GREAT things about Sands Quakertown. Excellent professionalism, service, and attitude from all employees. We purchased two awesome cars about one year ago with the help of James McBreart More

by MK Lisicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave LaBar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Wildemore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James McBrearty
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Apr 17, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Thank you for your kind words about Sands Chrysler Jeep Dodge. We range bonkers from hearing that professionalism and service were of top quality. Thanks again to our team for making your oil change an enjoyable experience. We are honored by relationships like yours!

Helpful
April 12, 2024

Service department completed all of my requested work promptly and efficiently to my complete satisfaction. More

by clhaney17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Wildemore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate your positive feedback about Sands Chrysler Jeep Dodge service department. We always strive to be prompt and efficient for complete customer satisfaction. Thank you for recognizing our efforts.

Helpful
April 11, 2024

This is absolutely the worst dealership I've ever experienced. I took my truck in for a warranty repair due to a popping sound in the front end. It was determined that the outside left tie rod en More

by greg@formicagroup.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray McKnight
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Sands Chrysler Jeep Dodge RAM responded

Hello, Please know that we take our customer feedback very seriously here at Sands Chrysler Jeep Dodge. Given the opportunity, I would like to speak with you about your overall experience with our Service Department regarding your visit to have a warranty repair completed on your truck's left tie rod end. When it is convenient for you, please send me your best method of contact so we can discuss this matter further. Sincerely, Dave Labar Sands Auto Group dlabar@sandsautogroup.com

Helpful
April 10, 2024

The service manager is a class act. Customer satisfaction is definitely a priority at this dealership. More

by timothych1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray McKnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We appreciate your insight into Sands Chrysler Jeep Dodge. Your words reassure us that our team makes customer satisfaction a top priority.

Helpful
April 10, 2024

Purchased my 7th vehicle from Sands. Always a smooth and easy process. Great dealing with a company that puts customers first. More

by gary@milfordei.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Vendetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Sands Chrysler Jeep Dodge RAM responded

We truly value your loyalty to Sands Chrysler Jeep Dodge. It's rewarding to hear that our company and process consistently meet your expectations. Thanks for sharing this positive experience with others.

Helpful
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