Sanford INFINITI

For a 5 Star Experience you can't go wrong @Sanford Infiniti. David Menne is a superb professional advisor, not a salesman!!! The entire staff was excellent from the receptionist to finance!!! Infiniti. David Menne is a superb professional advisor, not a salesman!!! The entire staff was excellent from the receptionist to finance!!! More

My heartfelt gratitude and a big THANK YOU to Khanh Khuu! I stopped by Sanford Infiniti with my 3 adult kids, to look for a vehicle for my oldest son. And while the search for just the right thing needed to I stopped by Sanford Infiniti with my 3 adult kids, to look for a vehicle for my oldest son. And while the search for just the right thing needed to continue for him, the most amazing thing happened next. I had joked with my youngest son when we arrived that my wallet would be okay as long as we didn't stumble on a Red Sport today. Just as we were leaving, and because he recognized what a trusting and familial relationship I had with Khanh, he says, "Got any Red Sports?" That was it! A few hours later I was the proud owner of a 2022 Q50 Red Sport! I got my 400hp!! I had to make a choice to trade money I had saved for a 2 week trip to Costa Rica for my dream car, but BEST DECISION EVER! Everyone at this dealership is an absolute pleasure to work with, including when I'd bring my 2017 Q50S in for service. Truly exemplary! But Khanh is my guy! I'll never buy a car from anyone else. My kids capped it off by making me a super fun video (I'll try to include, I'm not overly tech-y so we'll see) - if it makes it, that's Khanh in the front seat with me - it was a magical day at Sanford Infiniti! Next, I'll try to stop chirping my tires when I'm first at a light, until then I'll start funding my "new tires" account, lol. This car is a BLAST to drive! And the stereo system - 16 speakers!! - WOW! Can't wait to keep getting to know her! Happy Motoring! Stay Safe! Stay Healthy! More

Our Sales rep Alexis was great! Courteous, knowledgeable, and customer focused. Easy to work with. Courteous, knowledgeable, and customer focused. Easy to work with. More

This wasn’t my first time purchasing a vehicle from Sanford Infiniti and the experience was even better than the first. My schedule is chaotic and I don’t want to spend hours at the dealership. Khahn Sanford Infiniti and the experience was even better than the first. My schedule is chaotic and I don’t want to spend hours at the dealership. Khahn and Steve were amazing! They were responsive, they were transparent and Khahn made my 7 year old feel like part of the process. Even my son left and said “everyone there was so nice.” I left confident in the transaction and will be part of the Infiniti family for life. Thank you Khahn and Steve!!!! More

Sanford infinity was by far the best car buying experience we have ever had. Alexis was by far the best salesman I have ever had. He got me everything and wanted and more. Alexis definitely went ab experience we have ever had. Alexis was by far the best salesman I have ever had. He got me everything and wanted and more. Alexis definitely went above and beyond. Will buy there again 100%. More

Thank you Khanh for an incredible client experience. Your 24/7 responsiveness and commitment resulted in the confidence I needed to buy the car without seeing it in person. You also made the collection Your 24/7 responsiveness and commitment resulted in the confidence I needed to buy the car without seeing it in person. You also made the collection of the car special and a pleasure. All the very best! More

Alexis is awesome, he's committed to making you happy and satisfied. Will return again satisfied. Will return again More

My sales person Alexander was amazing and very knowledgeable. He made the process of purchasing my vehicle quick and easy . knowledgeable. He made the process of purchasing my vehicle quick and easy . More

Booking and drop-off was easy. .. after that it went downhill. Came in for my normal oil change and tire rotation on my QX-80 @ 10:30am. I checked the app every 20 minutes for a sta .. after that it went downhill. Came in for my normal oil change and tire rotation on my QX-80 @ 10:30am. I checked the app every 20 minutes for a status and by 3:00 the app still said it was "in service". Knowing the shop closes at 4:00, I showed up at 3:30 and was the last person there, with my vehicle being completed hours ago. Was advised it was due to "IT issues" which is why I was never notified of my completion. The KICKER to all of this is the fact my tech stated I needed a new engine air filter. I LITERALLY INSTALLED A NEW AIR FILTER EARLIER THAT MORNING!! How can I trust my dealership when something as simple as an engine air filter isn't even checked, or if it is, I'm literally being scammed into a new one? I told my advisor and he did think it was odd that a photo wasn't included on the request for a new air filter. High prices I can understand and overcome, great service and knowledge commands an elevated price. BUT TRUTHFULNESS AND HONESTY IS AN UNCOMPROMISING QUALITY!! This is my 2nd Infiniti that I have been taking to Sanford Infiniti. Every time I have service I think it can't get any worse, UNTIL THE NEXT TIME I GET More