
Sangera Subaru
Bakersfield, CA
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122 Reviews of Sangera Subaru
I brought my car in to have it checked because the RAB keeps turning off and I was getting RAB and tire pressure alerts. I had previously had RAB alerts checked a few years ago and was told there was not keeps turning off and I was getting RAB and tire pressure alerts. I had previously had RAB alerts checked a few years ago and was told there was nothing wrong. They wanted to charge me over $3,000 to repair both and in addition "found" an oil leak that the said would cost over $6,000. My car is not leaking oil, and it has been well maintained every 6 months without this issue coming up. I felt the repair estimates were exorbitant and were added on because i was considering trading in for a new car. The trade in value was very low due to repairs needed. Staff were respectful and customer service was good, but I will be taking my business to a different dealership as I have lost trust. More
I have had 4 leased subarus with Sangera Subaru and my last lease I bought my car. It’s a 2022 Legacy Subaru, which they are not making after 2025. This company is exceptional with their professionalis last lease I bought my car. It’s a 2022 Legacy Subaru, which they are not making after 2025. This company is exceptional with their professionalism, service and always willing to help. I am more than happy to give this company a 5 star rating! More
I live in San Diego, but Sangera Subaru in Bakersfield may be the best dealership in the country. Long story short, on a drive from San Diego to San Francisco, our Outback's transmission failed. A tow tru may be the best dealership in the country. Long story short, on a drive from San Diego to San Francisco, our Outback's transmission failed. A tow truck took the car to Sangera, while we continued to our destination via Amtrak. Working with Amber exclusively over the phone, she ensured our car was looked at as soon as possible, checked for a warranty, and ordered a new transmission immediately. The initial failure happened just before December 24th and I was convinced we wouldn't have the car for a couple weeks after the New Year. But Amber and the team at Sangera were so kind, incredibly speedy, and managed to have the car ready before New Year's Eve even! Given that we live in San Diego, we weren't able to make it up to Bakersfield until the weekend, but Amber assured us that was no problem (even though I know having a car sit in your service department lot for basically two weeks is less than ideal). When we arrived to pick up the car, the Service team went through not only what they did to take out the old transmission and put in the new one, but also walked us through the test drives and safety checks done after the new part was in place. For a dealership I had never worked with before (again, we live in San Diego), I felt like I was a longtime customer and treated with such care and consideration. Thank you thank you a thousand times to the amazing crew at Sangera! Five stars ALLL around on ALLLL the platforms I can give them! More
This was the best experience I have had with a car dealership. They worked very thoroughly and efficiently to get me my Subaru Crosstrek. Everyone I have interacted with has been extremely friendly an dealership. They worked very thoroughly and efficiently to get me my Subaru Crosstrek. Everyone I have interacted with has been extremely friendly and kind. So grateful for all of the hard work from Sangera Subaru! More
I was very pleased with the salesman who helped me . Unlike some other car purchases in my life, this was no-pressure, just find what I like, and Sean would tell me about it. I felt respected. Unlike some other car purchases in my life, this was no-pressure, just find what I like, and Sean would tell me about it. I felt respected. More
Great communication to make a appointment. When I arrived for appointment was greeted fast. If service takes more than a day to fix, always asked if I need a loaner vehicle. Repairs have been When I arrived for appointment was greeted fast. If service takes more than a day to fix, always asked if I need a loaner vehicle. Repairs have been done right the first time. Very fair pricing on service. I highly recommend doing business with Sangera Subaru. More