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Santa Fe Volvo

Santa Fe, NM

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10 Reviews

2704 Cerrillos

Santa Fe, NM

87505

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10 Reviews of Santa Fe Volvo

May 19, 2011

I am satisfied with the Truck i bought BUT i am very dissatisfied with the Dealership., When my wife and i decided to purchase the truck i was advised by Rick that all issues that i saw in the truck the More

by Ramon Quintana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Yob And Manager
May 21, 2011 -

Santa Fe Volvo responded

We sponsored a Del Norte Credit Union Sale with a 3 day money back guarantee if you bought a vehicle during this sale. This customer used that leverage to obtain a better price on their purchase. We did everthing in our power to satisfy our customer. A lock on the tonneau cover did not operate correctly. Due to the decreased price. We simply offered to repair the issue at our internal cost. As for the remainder of items. A touch up paint will be given to the customer. We also reapired other requested items for this customer.We try our best to make everyone satisfied during these trying times.

May 12, 2011

My husband and I "just stopped by" to take a look at what they had to offer. Not only was Jamie excellent and extremely helpful, but was genuinely concerned about getting us a deal that we coul More

by emoodze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Dunn
May 12, 2011

I was in a serious auto accident on the way to work and my beloved car was a total loss. My wife purchased her car from this dealer months before, so I decided to see if they would have anything I could a More

by hillendahl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie, eddie
May 12, 2011

My family has purchased three (3) previously owned vehicles from this dealership. Each and every time we have been greeted with friendliness, courtesy and sincerity by the sales staff (Mel and Jonath More

by Kelito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mel Bray, Jonathan Davalos
May 11, 2011

After having a bad experience with the local sales representative at the Albuquerque dealership we decided to go to Santa Fe to purchase a 2011 S60 T6. The sales representative went out of his way to More

by aciddio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Dunn
May 11, 2011

Mel, Jamie and Lysette werre phenomenal to deal with. This is the first car that I had to buy with financing since 1989 and it was completely painless and stress free. I appreciated the feeling of not More

by jjmcookbooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
May 11, 2011

Santa Fe Mazda/Volvo was a great buying experience. My salesman, Jamie was great. He was personable, knowledgeable, and had great customer service. Everyone there at SF Mazda Volvo was very courteous an More

by yquintana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Dunn
February 28, 2011

I went to this dealer on a recommendation from a friend who said they will treat you like family. Well at fist i did experience that but in all honesty these people are nothing but crooks all of them you c More

by really
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ed the new general manager.
May 12, 2011 -

Santa Fe Volvo responded

I have been in Santa Fe since 1993 and retailed over 30000 vehicles. Previously I was the General Sales manager At the Local Toyota store for 8 years. As the new General Manager starting in August 2009. We have implented a "Change You're Gonna Love" campaign. Also currently we implemented a Worry Free Lifetime Powertrain Warranty on all our used vehicles under 100,000 miles. We will try our hardest to satisfy our customers.We plan on being at this location for years to come. As for this customer: I invite you to see me personally and try to work out any issue you are having.

May 29, 2009

My husband and I negotiated a deal to purchase a used car (of course, they had someone who just happened to call while we were on the lot who wanted to purchase the very car--sight unseen, no less--we were l More

by gwhite
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Garvey
May 12, 2011 -

Santa Fe Volvo responded

We have new Management in place since August 2009. We offer Lifetime Warranties on every used vehicle under 100,000 miles. Our current reviews show we have made strong progress in satisfying our customers.

September 21, 2006

The sales team was very off-putting at this dealdership - they are poorly dressed, too casual with each other, and were not well spoken. Our salesman kept repeating that "What do I need to do, to get you in More

by molder
Customer Service
Friendliness
Recommend Dealer
No
May 12, 2011 -

Santa Fe Volvo responded

With new employees and low turnover in our sales department.This problem will not be repeated. I am very sorry for the experience. The date is also 3 years ago.