Santa Maria Ford Lincoln

Parents just purchased a used Nissan Rogue went by to go look at it and it was disgustingly filthy inside, can't understand how a dealership would sell a filthy vehicle to an elderly couple. So disappointed look at it and it was disgustingly filthy inside, can't understand how a dealership would sell a filthy vehicle to an elderly couple. So disappointed in Santa maria ford. More

I brought in both my Fords for service and also an air-conditioning problem in the cab of my 2013 Edge. One side blowing hot and one side blowing cold while trying to cool down the cab. Everything wa air-conditioning problem in the cab of my 2013 Edge. One side blowing hot and one side blowing cold while trying to cool down the cab. Everything was taken care of and my experience was excellent. More

I had the pleasure of working with Dominic at Ford Lincoln and he was great to work with. He was professional, provided insight with the Navigator and was very considerate. He went out of his way to m Lincoln and he was great to work with. He was professional, provided insight with the Navigator and was very considerate. He went out of his way to make sure I was happy. I was happy working with him and happy with the Navigator. Thank you! More

Polite, Pleasant & Efficient I had a great experience working with James, the Internet guy. The finance manager was equally organized and efficient. They gave me the time with n I had a great experience working with James, the Internet guy. The finance manager was equally organized and efficient. They gave me the time with no pressure to buy. We found my C-Max and I just love it! Thank you Santa Maria Ford! More

Purchase of high-end used Cars We have purchased two high-end used cars from this dealer over the last 6 years. Comments: The dealer was willing to negotiate (some). After seve We have purchased two high-end used cars from this dealer over the last 6 years. Comments: The dealer was willing to negotiate (some). After several days of negotiating we reached a reasonable agreement. The dealer lived up to the agreement completely. Each vehicle was in excellent condition and detailed perfectly. A short, but reasonable drive-train warrenty was part of the contract. Within several weeks we started cross-country with our latest purchase (a Lincoln). A major mechanical problem (involving imjectors) resulted in a tow to Kingman, AZ. Santa Maria Ford took full responsibility for the repairs (expensive). No hassle. I do not believe that this incipient problem could have been detected prior to sale. An honorable dealer. More

Soooooo Disappointed Bout a 1 year old Lincoln from them. The salesman we had talked to on the phone (we live 2 hours away) was not there when we got there, we had an app Bout a 1 year old Lincoln from them. The salesman we had talked to on the phone (we live 2 hours away) was not there when we got there, we had an appointment, they had to call him to come in. The car was not ready, he showed us nothing about the car. They even still had the previous owners phone numbers set in the car and his radio stations. All they wanted to do and pushed until we were getting frustrated was the additional warranty. Forget the warranty, show us how to use our "new" car. I will NEVER buy from them again!! More

oil change gone bad Went in for an oil change , and they didnt put in enough oil and ruined my engine, and wanted to charge me over 6000.00 The guy that did the work no Went in for an oil change , and they didnt put in enough oil and ruined my engine, and wanted to charge me over 6000.00 The guy that did the work no longer works there. Do not go there for any service , they suck big time !!! More

Best Customer Service Ever I had previsouly visited SM Chevy and Toyota and had the worst experience. My family and I just purchased a 2015 Ford Edge from SM Ford and could not I had previsouly visited SM Chevy and Toyota and had the worst experience. My family and I just purchased a 2015 Ford Edge from SM Ford and could not be happier. Not only is the car amazing the Service provided by Sales Manager Michael Rocha and Sales Consultant James Beckman was literally as good as customer service gets. We will be back to buy more cars from them and will refer everyone we know to do the same! Ask for them, you will get great help from genuine people! More

sales The staff was great. From the salesman to the desk guy and finance. It was a great experience. I would recommend this guys. Great deal great price and The staff was great. From the salesman to the desk guy and finance. It was a great experience. I would recommend this guys. Great deal great price and overall service. More