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Schicker Chrysler Dodge Jeep Ram

Washington, MO

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41 Reviews

5824 Highway 100

Washington, MO

63090

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Showing 41 reviews

April 08, 2022

Started ok, but when I arrived I realized the truck price was not clear and charged me $1,000 more than what I believed was the price. Financial guy pushy and got very offended when I did not want to More

by matt
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan
Apr 09, 2022 -

Schicker Chrysler Dodge Jeep Ram responded

Matt, Thank you for taking the time to provide us with your feedback. We take our customer feedback very seriously and would like the opportunity to speak with you about your truck purchase fees and communication with our Sales Team. Can you please email me your preferred contact method so we can discuss this further? Thank you. Justin Bizzle General Sales Manager justin@schickerautomotive.com Schicker CDJR

Apr 10, 2022 -

matt responded

Please do. I would be happy to discuss it further. I believe you have my email and cell number.

June 18, 2020

I really wish I could say dealing with schicker was good because it started out that way but in the end very disappointed in the way the do business. I delt with Reggie and started good I asked for pictures More

by Matt L
Recommend Dealer
No
Employees Worked With
Reggie
Jun 19, 2020 -

Schicker Chrysler Dodge Jeep Ram responded

Matt, I am concerned to learn about your disappointment regarding the negotiation process. We strive to provide honest and fair service to all of our guests and it is regrettable that you felt otherwise. Please reach out to me at your own convenience so that we can address your concerns. I look forward to connecting with you. Best, Justin Bizzle General Sales Manager justin@schickerautomotive.com Schicker CDJR

September 05, 2019

Amazing customer service and pricing We decided we'd look for another reliable vehicle and we went up 44 East. We stopped at several dealerships along the way. We hadn't searched for a More

by JANE STUMPF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Briick, Dan Luepke
Sep 05, 2019 -

Schicker Chrysler Dodge Jeep Ram responded

Jane, we love to hear from happy guests. Thank you for giving us the chance to show you that superior customer service still exists. Ken and the team are always eager to assist you. Let us know if there is anything else that we can do for you. Have a great day and visit again soon.

May 30, 2019

Repairs on SRT4 Excellent repairs, fair prices, collaboration with SRT experts got my car running just right at last. Repaired quickly as possible with use of my own More

by DAVID M BROOKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
May 30, 2019 -

Schicker Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your wonderful experience! We take pride in making sure our customers are our priority, which is why we are truly happy to hear that you had a great experience during your time with us. Please know we appreciate your business and hope to see you again!

Sep 03, 2020 -

DAVID M BROOKS responded

I will be back when it's time to soup up the car again, thank you!!

April 26, 2019

Jeep Renegade So helpful and awesome customer service. Sonny Carroll was extremely easy to work with and made everything work for me and in my budget! Would recomme More

by Lau23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonny Carroll , Customer Service
Apr 27, 2019 -

Schicker Chrysler Dodge Jeep Ram responded

Lau, thank you for sharing your experience regarding your Sonny and your visit. We are glad that a deal could be reached that pleased you. We hope that you will visit again, soon.

April 20, 2019

Blatantly lied We’re were lied to twice. When we called them out on it the finance guy got a huge attitude with us. There has to be someone writing fake reviews to b More

by NLBoyce72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Customer Service
Apr 20, 2019 -

Schicker Chrysler Dodge Jeep Ram responded

Hello, I regret to learn about your impression of us. Rest assured, we strive to maintain the highest level of honor and integrity. I take your feedback seriously and would appreciate the opportunity to learn some specifics regarding your experience. If you would, please reach out to me at your earliest convenience with your preferred contact information. I hope to hear from you soon. Justin Bizzle General Sales Manager justin@schickerautomotive.com Schicker CDJR

April 13, 2019

It is worth your drive from Saint Louis to buy a new vehicle I walked in and walked out with the Jeep I wanted at the price below others with the money saving advice. By the way friendly and courteous staff. M More

by Satheesh Kumar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
EVERYONE
Apr 13, 2019 -

Schicker Chrysler Dodge Jeep Ram responded

Satheesh, thank you for sharing your experience. We were glad to get your new vehicle delivered to you. Let us know when you need any further assistance.

April 07, 2019

great customer service Sales Rep Craig Yoest Fin Mngr Dan L Kept jeep purchase streamline demonstrated options In Jeep thoroughly. Dan located consumer incentives for best More

by Rthecarp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Yoest, Dan L, Customer Service
Apr 07, 2019 -

Schicker Chrysler Dodge Jeep Ram responded

Hello, It bring us great joy to learn of your perfect shopping experience for a Jeep. We will be sure to thank Craig and Dan for providing you with excellent and thorough service. Let us know if we can do anything else for you. Congratulations!

April 01, 2019

Michelle in Service was GREAT!!! Michelle the service writer was GREAT. I called she made an appointment, had the mechanic ride with me to explain the problem. Kept me informed every More

by Dave H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle was Great, Customer Service
Apr 01, 2019 -

Schicker Chrysler Dodge Jeep Ram responded

Dave, thank you for the five-star review! We are so glad to hear that Michelle and the team took good care of your vehicle. Please let us know if we can do anything else for you!

March 22, 2019

Poor Negotiations Low trade values I was looking at buying a vehicle here. They valued my trade truck with only 1200 miles way lower than market value by almost $7,000. Would not negoti More

by Carguy198810
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Customer Service
Mar 23, 2019 -

Schicker Chrysler Dodge Jeep Ram responded

Hello, Thank you for taking the time to leave a review. I take all of our guests' feedback seriously and would appreciate the opportunity to further discuss your concerns regarding the value of your trade-in. If you would, please reach out to me at your earliest convenience. I look forward to hearing from you. Justin Bizzle General Sales Manager justin@schickerautomotive.com Schicker CDJR

Apr 30, 2019 -

Carguy198810 responded

Just so those that saw the response are aware. The man who responded didn’t respond to two emails for contact with my phone number. He had no interest in making this problem right.

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