Schlossmann Subaru City of Milwaukee

friendly, helpful service Shawn, the front desk tech wasn't pushy to have unnecessary work done. Listened to my needs and concerns with friendly, helpful service. I would vis Shawn, the front desk tech wasn't pushy to have unnecessary work done. Listened to my needs and concerns with friendly, helpful service. I would visit this service center again. More

Always Tip Top Subaru City has high class customer service and pays careful attention to all aspects of my vehicle. I always feel welcome and know that my car is run Subaru City has high class customer service and pays careful attention to all aspects of my vehicle. I always feel welcome and know that my car is running perfectly. More

Bryan is an awesome sales person. My salesman Bryan, was knowledgeable and informative. He was also very understanding, patient, and found humor in my broken, technological learning c My salesman Bryan, was knowledgeable and informative. He was also very understanding, patient, and found humor in my broken, technological learning curve.. Who knew a new car was such a challenge to understand??? More

Used subaru While wandering around the used car lot, a buyer for the dealer approached me. He guided me to a car that he felt may fit my needs. I met with a sales While wandering around the used car lot, a buyer for the dealer approached me. He guided me to a car that he felt may fit my needs. I met with a sales rep by the name of Fiz. Fiz is a no- nonsense, well informed salesman. He answered all my questions and was just amazing. When a few issues arose, Fiz immediately addressed them. He remained kind and patient throughout the process. Schlossmanns is owned by two brothers. I try to frequent places like this. The dealership had a nice selection of vehicles. Every person I encountered was very kind and respectful. I highly recommend this dealership. It appears the employees are treated well and have good attitudes towards each other and the customers. I am Hopeful the service department operates as well as the store front. Thank you Fiz! More

Car buying made easy I was welcomed in by a nice staff and I went in, looked at my desired car that I wanted to buy, test drove it, sat and talked with a salesman whom ans I was welcomed in by a nice staff and I went in, looked at my desired car that I wanted to buy, test drove it, sat and talked with a salesman whom answered all my questions and just honestly made me want to get the car more. I'm highly satisfied with my new car. I love it. More

Amazing customer service and ease of mind. During my service visit at Subaru city I was shocked at the amount of customer service quality I received. I was greeted with a smile, an open door, a During my service visit at Subaru city I was shocked at the amount of customer service quality I received. I was greeted with a smile, an open door, and a friendly greeting. The whole time I was at Subaru I wasn't kept waiting alone. Sales men, service representatives, and receptionists all kept me company and made sure I had everything I needed while I waited for my car to get serviced. The customer service here is unmatched and I will always recommend going here to everyone in search of a Vehicle or just a service needed on their car. More

New purchase Service was friendly and fast. Car was ready for me when I arrived. Car functions clearly explained to me (lights, wipers, radio, etc). Everyone co Service was friendly and fast. Car was ready for me when I arrived. Car functions clearly explained to me (lights, wipers, radio, etc). Everyone courteous and prompt in meeting my needs. More

Great price on a quality used car. We had been monitoring many websites over a month looking for the right car after an accident totaled ours. We had a certain budget and a car I had t We had been monitoring many websites over a month looking for the right car after an accident totaled ours. We had a certain budget and a car I had targeted dropped significantly the day of the purchase so we planned to go right away. I chatted with Liz on the web to let them know we were on the way. She said she would contact us if anything changed with the vehicle. The car had been moved from the lot without their knowledge and they all worked on locating it before we arrived. Everyone there was helpful and friendly. We went home with a car that was the same year and make as our old one with less miles and more frills for pennies more than our insurance check. I will definitely look here in the future if I am in need of a car. More

Five Star Experience I was treated with courtesy and consideration even before coming to the dealership. I hoped to see a 2016 Impreza with the Eye Sight Package. Before I was treated with courtesy and consideration even before coming to the dealership. I hoped to see a 2016 Impreza with the Eye Sight Package. Before I left home I was called and told there were no more to be had. I decided to come anyway, and talked my choices over with Fez Hidri. He was very helpful. Eventually I decided to order a 2017 model. There was no high pressure sales talk. They asked what I wanted, and saw that was exactly what I got. When I took delivery, Fiz had the car ready, with read outs at the correct settings.. He showed all the car features and how to access them. All in all, from beginning to end, my experience was pleasant and efficient. I'm not very good with names, but everyone I dealt with was friendly and helpful. More

Courteous, professional service - but noisy waiting room. I went in for my first service at Subaru City, a 10 a.m. appointment scheduled to last about an hour. I brought some work to do while I waited. Unfort I went in for my first service at Subaru City, a 10 a.m. appointment scheduled to last about an hour. I brought some work to do while I waited. Unfortunately, there's no quiet waiting area. A big TV was blaring in the waiting room (even though none of the several people in the room seemed to be watching it). Other dealerships (e.g., Sommer's in Mequon) have quiet waiting places for customers who want to (or need to) read or work. I would be more likely to return to Subaru City for service if I knew I'd have a quiet place to get some work done. Everything other than the noisy TV was fine. More