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Schumacher Volvo Cars of the Palm Beaches - Service Center

West Palm Beach, FL

4.9
267 Reviews

267 Reviews of Schumacher Volvo Cars of the Palm Beaches - Service Center

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June 01, 2024

My service advisor Eric is the best. He always goes above and beyond to make sure I'm completely satisfied with all the work done on my car!! More

by agracida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

This is Volvo#6. I continue to use this dealership because of my service adviser, Erick Rivera. He is courteous and listens carefully. He keeps me apprised of the is More

by bobnsy9908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliott Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Erick was so helpful! We take great pride in repairing and servicing your vehicle. Please let us know if you should require anything, we are here to assist you.

May 09, 2024

Customer Service above all others. I drive past my local Volvo dealership to Schumacher because of their superior service. Alex is like no other! Knowledgeable and keeps me up to date More

by Michael S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex- Service Advisor
May 10, 2024 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

April 26, 2024

Chris Pineda made an extra effort to see that my routine service experience went quickly and well. I would highly recommend Schumacher Volvo and Chris to my friends. More

by rmorga10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you very much for your rating! We are glad you had a pleasant experience.

April 19, 2024

The very worst experience ever. Their service is atrocious, their response is worse, their quality is non existent and their incompetence astounds. Go somewhere else More

by slg123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex and Dmitry
Apr 19, 2024 -

Schumacher Volvo Cars of the Palm Beaches responded

We are sorry that you had an unpleasant experience at our Volvo store. Please call 561 253 6733 to discuss your issues further so we may be able to assist you.

April 15, 2024

,Excellent customer Service. Courteous, helpful and knowledgeable service technician who are was available to insure customer need’s are met . More

by mramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 15, 2024 -

mramos responded

Courteous, helpful and knowledgeable service technician who are was available to insure customer need’s are me

May 30, 2024 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

April 12, 2024

Jayden , the service advisor who assisted me is number one helpful and accommodating. I recommend him highly. More

by danincognitobautista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jayden
Apr 15, 2024 -

Schumacher Volvo Cars of the Palm Beaches responded

: Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Jayden was so helpful! We take great pride in repairing and servicing your vehicle. Please let us know if you should require anything, we are here to assist you.

April 03, 2024

Christian is always a pleasure to work with! He keeps you informed through the whole process and goes way above and beyond! Thank you Christian! More

by mks6687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

March 30, 2024

Quick & efficient, Richard Pressley is the man to go to! ! He is the best at what he does & he will take the best care of all his customers & employees !! More

by Kelseyrain21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Pressley
Apr 01, 2024 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Rich was so helpful! We take great pride in repairing and servicing your vehicle. Please let us know if you should require anything, we are here to assist you.

March 26, 2024

Working with Chris is the best! The volvo schumacher team always makes me feel like home, and the service is top notch. More

by Gerardo C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Schumacher Volvo Cars of the Palm Beaches responded

Hi Gerardo. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

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