Scott Clark Honda - Service Center

This dealership was very friendly and helpful! They took the time to explain exactly what was wrong with my car. As someone who doesn't know much about cars I really appreciated his patience. the time to explain exactly what was wrong with my car. As someone who doesn't know much about cars I really appreciated his patience. More

I've visited this dealership several times and have always had a pleasant experience. It's clean, and the service is always professional and quick. I always ask for Louis James, my favorite service adv always had a pleasant experience. It's clean, and the service is always professional and quick. I always ask for Louis James, my favorite service advisor. He's great, tells it to me staright, and while he does give suggestions, he has never tried to pressure me to purchase more items/services. For as long as I live in Charlotte, this is my spot! More

I came into last week to get some service done on my car and was absolutely impressed. I was referred to this dealership by a good friend of mine, and can I say that I am so glad I took her word. Jimmy Bas and was absolutely impressed. I was referred to this dealership by a good friend of mine, and can I say that I am so glad I took her word. Jimmy Bass was my adviser and was extremely helpful in explaining what I needed done to my car. He used a lot of hand gestures to make sure I really understood what parts he was talking about (which I needed, since I know little to nothing about cars). He also made sure to keep me updated while they were working on my car. When it was time to go and got up to the cashier, I was astonished by how friendly their cashier was. I was told her name was Kelly by one of the other employees, and would like to make it a point to get her wonderful customer service recognized. She was very friendly, personable, and genuinely seemed to enjoy working with each individual customer. It might not be much, but she had one of those personalities that sticks with you and puts you in a good mood. I will DEFINITELY be coming back here for my service in the future! More

My service with Rob Van was great!!!! Great energy, positive attitude and explained everything well. I went to Honda just for an oil change and walked out with a 2013 Honda Accord. I had no intention positive attitude and explained everything well. I went to Honda just for an oil change and walked out with a 2013 Honda Accord. I had no intentions on getting a new car, but I love my car now. I am a very pleased customer! Would highly recommend Rob Van! More

My radio stopped working so when I pulled into the dealership, I asked the young man (Timbo Black) on the lot if he knew what was wrong with it. He asked me a few questions and found out that my batte dealership, I asked the young man (Timbo Black) on the lot if he knew what was wrong with it. He asked me a few questions and found out that my battery went dead the previous day and immediately showed me where the code was in the glove compartment for resetting it. He was friendly,super helpful and made sure that I understood and knew how to reset it If it happens again. I was back on the road and listening to my radio in a matter of minutes! I am extremely pleased with the service that I received and couldn't have asked for a better experience! Mack McCray More

I visited Scott Clark Honda to have my car inspected. I went to another car repair establishment the day before and it would be 1 1/2 hour wait so I decided to go to Scott Clark Honda where I can get great went to another car repair establishment the day before and it would be 1 1/2 hour wait so I decided to go to Scott Clark Honda where I can get great service. While I was sitting in the waiting area at Scott Clark HOnda I noticed the men coming through there and they were all polite & greeting the woman behind the payment desk which I thought was so sweet. A few minutes later I was reading a book when Timbo walked through the lobby singing "Our God is an Awesome God" and that was the exact words I was reading in my book. After rereading, it was exactly what he was singing. I felt the need to share with Timbo this awesome experience. He was just as amazed! What an awesome God we serve! Thanks Timbo for sharing your faith through your singing, you never know whose life you might impact...keep singing His praise! Jimmy Bass and his team did the work in less time than expected. Another wonderful surprise! More

Bought my car here. When I had to fix a part they were not all up front about the costs. I was livid and left there absolutely furious. I paid for the parts then they said i had to pay another hundred to not all up front about the costs. I was livid and left there absolutely furious. I paid for the parts then they said i had to pay another hundred to install them. ridiculous. This is really terrible service and highly professional. More

Moved to Charlotte about a year ago we have purchased 3 cars there because of the service dept. they know to take care of there customers. cars there because of the service dept. they know to take care of there customers. More