Scott Clark Toyota - Service Center

I am leaving this review in hopes it will help somewhere down the line. I took my Crewmax in for a 5000 mile service and I was a litte disapointed in that my truck was not as clean when I got it back as be down the line. I took my Crewmax in for a 5000 mile service and I was a litte disapointed in that my truck was not as clean when I got it back as before I left it. It had oil drops on the paint in front of the radiator. It was my first service on the truck hopefully it will get better. I hope the rest of the service was done a little better than the oil change. I think I was a lot happier with the sales people than the service department so far. More

Very good buying experience. I first contacted Scott Clark's via a request on Edmunds.com for an internet price quote. I immediately got a call and was emailed a quote with car specifications. Also, t Clark's via a request on Edmunds.com for an internet price quote. I immediately got a call and was emailed a quote with car specifications. Also, the fact they use Edmunds tells me they realize people do their research prior to car buying so they do not come at it from an angle that potential buyers are uneducated about what they are doing. I got very good answers to my questions and inquiries. Everyone we encountered at the dealership were very friendly. Even the people we met in passing who were not involved with our transaction. It was a very good overall buying. More

I had previously submittted a negative review of this dealership after a very difficulty encounter with the servive department of Scott Clark Toyota and I must say I was very surprised when I noticed tha dealership after a very difficulty encounter with the servive department of Scott Clark Toyota and I must say I was very surprised when I noticed that the Managing Partner actually took the time to not only read, but to respond to my commments here on Dealer Rater. Amazing still is how quick he responded, it was only about 40 minutes. That is obviously someone who cares what people think about his place of business and its reputation. After speaking with Mr. Cady and explaining my encounter at his dealership, he came up with an acceptable resolution to the issues I had and immediately rectified the situation as best he could. He also assured me that he was using my particular encounter and how I felt about it as a training tool to improve his overall customer service at his company. He knows he cannot please everyone, however he believes everyone does matter and deserves a chance to be heard. This is not an unapproachable Managing Partner, he wants and invites a relationship wiht his customers. He has given me hope that business/individual ethics are not dead in the world yet. I have nothing but respect for someone like that and for that reason alone I will recommend this dealer to others as long as Mr. Cady continues to take this type of stance. More

Very pleased with dealership. They provided a fix to a design flaw from Toyota in the sunroof of my Highlander at no cost. Thank you! Very friendly dealer Clean and very helpful Would recommend them t design flaw from Toyota in the sunroof of my Highlander at no cost. Thank you! Very friendly dealer Clean and very helpful Would recommend them to those looking for a new Toyota Sales people went out of their way to help fix the problem. More

My experience with Scott Clark was exceptional. Charlie Greer is very easy to work with and so is Ben Mendler. They are very helpful & want to make you feel very comfortable in helping you purchase a new Greer is very easy to work with and so is Ben Mendler. They are very helpful & want to make you feel very comfortable in helping you purchase a new vehicle. I highly recommend Scott Clark to anyone who wants to buy a new or used car. Cory James is excellent with the paper work & explaining the warranty that goes along with the car. More