Back

Scranton Chevrolet of Norwich

Norwich, CT

4.4
2,030 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
Contact Dealership

774 W Thames St

Norwich, CT

06360

Directions

By Type

Showing 2,030 reviews

May 05, 2024

Terrible service. Was at the service area for two hours and left with none of services requested completed. More

by bobhobbins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
May 02, 2024

Great experience! They made the whole process of purchasing a vehicle easy! They do what the say the are going to! More

by bgreene7
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylvia Bernabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Burdick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Matt was great, and very helpful, got me into a new car easy and hassle free. Camilla was great and did her best to help us as much as possible. More

by mariahdawntaylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

Took my 2019 Chevy Colorado in because the thermostat wasn't working. They looked it and found out it was still under warranty! I paid nothing for the repair!!!! Very glad I brought it there. Even More

by mcartier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelyn Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

Rich and Matt were great to work with. Found the truck I needed and made the buying process very easy More

by paul catalano
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Salemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Burdick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

service department was great! sales department was beyond horrible ! felt like my business was not appreciated poor form in my opinion More

by JAKEDADA27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicco Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Jean
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

Even with delays caused by my crazy life they continued to work with me and my bank to get me the car that worked for my family needs now and should work in the foreseeable future. They also took care of t More

by thomasstaley973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Karsmarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

Service has gone down dramatically. Disappointed in my last service took 3 attempts to get 1 thing done and was charged for a service I never requested More

by rhatch2890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry Jean
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

I continue to receive excellent service from Scranton Chevrolet The front line service team is great When I drive the vehicle into the service area for the initial customer check in , they are always More

by bruceminer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schukei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collazo-Lasanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Avitabile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelyn Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Everyone was the usual friendly and helpful. I always have the best service at Scranton More

by JDJ46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...