Secor Chrysler Dodge Jeep Ram - Service Center
New London, CT
415 Reviews of Secor Chrysler Dodge Jeep Ram - Service Center
Professional Dealership The team at Secor Jeep is knowledgable on the vehicles they service, professional in their approach to the customer and dedicated to ensuring the cust The team at Secor Jeep is knowledgable on the vehicles they service, professional in their approach to the customer and dedicated to ensuring the customer is satisfied in all regards. More
Service isn’t what it used to be I have mixed emotions regarding the dealership and how service is performed. To much is relied on computer reading and sensor lights. If a customer br I have mixed emotions regarding the dealership and how service is performed. To much is relied on computer reading and sensor lights. If a customer brings their vehicle in because a sensor light is on and the customer has complianed about issues in the past one would think the dealership would go above and beyond to check the system not just take the computers diognostic. Many times it’s hard to replete the symptoms but it shouldn’t be just disregarded till it happens again. Proactive approach is more the answer. Not the first time it’s been brought in for the same issue. More
Service with a smile...Excellent ! Phone wasn't working in the car, Was told bring it right in. ordered a new part, programmed it in. and on my way... Fast service Phone wasn't working in the car, Was told bring it right in. ordered a new part, programmed it in. and on my way... Fast service More
Came in for my first service...:it was a breaze!! Came in for my first service. The advisor made it quick and easy. They fit me in last minute and the service was quick. Great service center. Came in for my first service. The advisor made it quick and easy. They fit me in last minute and the service was quick. Great service center. More
120 K service check 120 K mileage check service work due , Jerry set up all I needed to keep the car running well. I am very happy with the service! 120 K mileage check service work due , Jerry set up all I needed to keep the car running well. I am very happy with the service! More
Recent service. I have been very satisfied with the service department at Secor Jeep. The staff in the service department (Jerry, Steve) are professional, friendly an I have been very satisfied with the service department at Secor Jeep. The staff in the service department (Jerry, Steve) are professional, friendly and knowledgeable! More
Outstanding Service is always fast, curtious and does a thorough job. Recommend everyone to use them. Referred them to my wife after a disappointing trip to her Service is always fast, curtious and does a thorough job. Recommend everyone to use them. Referred them to my wife after a disappointing trip to her dealer. Great job. More
Four Jeep's in Three Years We have purchase four new Jeep's from you over the past three years. That alone should speak volumes with regards to your customer service and quality We have purchase four new Jeep's from you over the past three years. That alone should speak volumes with regards to your customer service and quality of your products. More
Always friendly, customer-centered. Honest. We switched to Secor for location first, but were pleasantly surprised by the sales and service staff. Welcoming, knowledgeable, honest. We have fiv We switched to Secor for location first, but were pleasantly surprised by the sales and service staff. Welcoming, knowledgeable, honest. We have five used Jeeps. The Secor service staff understands that we need these cars to run and that we are willing to deal with some high miles issues. I feel like they are as fair and honest as possible regarding what needs to be done now and what can wait. They are always welcoming and get me in and out of the service bay expediently almost every time. Sales people are great. No pressure, knowledgeable. Good communicators. Finance people have "can do" attitudes. Owner is visible and accessible to customers. I understand it will cost us to keep high miles Jeeps on the road. Secor's staff makes it bearable. More
Excellent service, as always I have been using Secor for service on my Jeeps since they opened in New London. I have never been disappointed and my visit today was no exception. F I have been using Secor for service on my Jeeps since they opened in New London. I have never been disappointed and my visit today was no exception. Fast, efficient, helpful and courteous. Everyone in the service department is a pleasure to deal with. More