Secor Chrysler Dodge Jeep Ram - Service Center
New London, CT
406 Reviews of Secor Chrysler Dodge Jeep Ram - Service Center
Great communication. Very prompt service went way above and beyond expectations. If you need service on your round truck, this is the place to go Very prompt service went way above and beyond expectations. If you need service on your round truck, this is the place to go More
I am so very thankful for your service staff. Would not go elsewhere.The two wonderful ladies at the front desk are excellent. They are remarkably knowledgeable and very helpful. My car is only s Would not go elsewhere.The two wonderful ladies at the front desk are excellent. They are remarkably knowledgeable and very helpful. My car is only serviced by Mark exclusively. Mark works on my Plymouth prowler. I do not trust anyone else to touch my car. We are so very thankful he is their. More
Very satisfied with the amount of time it took to diagnose and fix the issue. Crossing my fingers the issue would not reoccur! My only issue was the previous time they tried to fix the issue and u diagnose and fix the issue. Crossing my fingers the issue would not reoccur! My only issue was the previous time they tried to fix the issue and used an aftermarket part without telling me so it was not covered by warranty. This time around, everything was explained clearly which was appreciated. More
1-1/2 to 2 hours was too long for tire rotation,oil change and multipoint inspection.I have had this done before and it didn’t take that long.Seems there is a lot of new people in the service departmen change and multipoint inspection.I have had this done before and it didn’t take that long.Seems there is a lot of new people in the service department. More
I was attended to and directed to different departments to trouble shoot the problem. Then returned back to Sales for final repair which I was fit immediately into the work schedule. I had been quoted th to trouble shoot the problem. Then returned back to Sales for final repair which I was fit immediately into the work schedule. I had been quoted the price and accepted it paying it with the assistance of additional employee. Even though in todays economy the price was a challenge but I left satisfied. More
Paul was able to quickly schedule me for an appointment to investigate my truck’s check engine light. After some diagnostic work they determined that there was a mouse next under the intake; a chewed wiri to investigate my truck’s check engine light. After some diagnostic work they determined that there was a mouse next under the intake; a chewed wiring harness was found after removing the intake. Paul did a phenomenal job communicating their status and was able to provide photos of the damage to support my insurance claim. More
Paul was great. Quick oil change and tire rotation. He had me back on the road to work before I finished my coffee. Quick oil change and tire rotation. He had me back on the road to work before I finished my coffee. More