Back

Secor Subaru - Service Center

New London, CT

4.7
1,253 Reviews

1,253 Reviews of Secor Subaru - Service Center

Sort by
June 16, 2024

Hassle free service, quick to notify when car is ready for pick up and pricing is fair. Associate team is also friendly More

by alex_heroux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Great experience from initial appointment setting, drop off and communication throughout the day while my car was being evaluated and fixed. Also appreciated them helping to get the repairs covered under t More

by SHORTY3BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Service is good. Shawn Katie and Becky were very helpful and polite in handling my service needs! I was grateful I was given a loaner car over the 2 days my vehicle More

by DIANEPEZZOLESI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Secor Subaru responded

Diane, we're delighted to hear that Shawn, Katie, and Becky provided you with excellent service at Secor Subaru. Thanks for sharing your positive experience!

June 12, 2024

Easy to schedule service. Discount was applied by tech for the service. Dealership good to work with. More

by GBALUKONIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Secor Subaru responded

We're glad to hear that scheduling your service was easy and you had a positive experience with our team at Secor Subaru. Thanks for the review!

June 07, 2024

Secor Subaru is awesome. I bring my Nissan there, enough said except there's a 15 word minimum. More

by AREBELL6476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Secor Subaru responded

Thank you for trusting the Secor Subaru team with the care of your vehicle! We're grateful for your support and look forward to seeing you at your next visit!

June 06, 2024

Kyle and the dealership alwats are professional, willing to listen and answer questions as ybey discuss the plan for the car. He has an excellent rappor with the customers. More

by MARIA.MOULTHROP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Eggert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Wildes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Culley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Secor Subaru responded

Maria, thank you for highlighting Kyle's professionalism and rapport with customers at Secor Subaru. We appreciate your feedback!

June 06, 2024

Wonderful service as always. Very accommodating for scheduling. Always takes good care of my car. More

by RSMITHCCCSLP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Secor Subaru responded

We really appreciate you taking the time to leave Secor Subaru this awesome review, thank you!

June 05, 2024

Thanks. Always excellent service at Secor. Kaitlyn is very personable; notifications and service completed in a timely manner. More

by SUZYDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Secor Subaru responded

We appreciate your feedback! It's great to hear that Kaitlyn and the Secor Subaru team provided excellent service. Thanks for choosing us!

June 05, 2024

Kait was absolutely amazing! She was kind, knowledgeable, friendly, courteous, helpful, and caring. She was very patient with me, as I walk with a walker, and answered all my que More

by BOOKLOVERBRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Secor Subaru responded

Thank you for sharing such a detailed and positive review! We're delighted to hear that Kait provided exceptional service and went above and beyond during your visit at Secor Subaru. We'll be sure to pass along your kind words, and we look forward to assisting you in the future!

June 05, 2024

Very professional and courteous and good service. Very prompt and kept me informed during my service appointment More

by MMINGO222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Secor Subaru responded

We're delighted to hear you had a positive experience with our team at Secor Subaru! Thank you for highlighting the professionalism and prompt service during your appointment. We appreciate your feedback!

1
...