Started in automotive 20 years ago. Worked as porter, parts delivery drivers, parts counter, service advisor, now service manager. Own a Subaru myself.
Read moreDealership Experience
2 yrs, 2 mos
Industry Experience
22 yrs
62 Reviews
Write a Review62 Reviews of Shawn Murray
May 06, 2024
Service was prompt even though I did not have an appointment. Everyone was courteous and waiting room was convenient and clean appointment. Everyone was courteous and waiting room was convenient and clean More
Other Employees Tagged: Anastacia Rebell, Kaitlyn Gray
May 03, 2024
Excellent customer service and communication. They were efficient in diagnosing my car's issues as well as getting me the estimate for repairs. The repairs were done in a timely manner. They were efficient in diagnosing my car's issues as well as getting me the estimate for repairs. The repairs were done in a timely manner. More
Other Employees Tagged: Anastacia Rebell, Kyle Pullen, Rebecca Nutt, Kaitlyn Gray
April 06, 2024
Service and tire repair went very smoothly. The waiting area was comfortable and timing for service was quick. Thank you The waiting area was comfortable and timing for service was quick. Thank you More
Other Employees Tagged: Kyle Pullen, Kaitlyn Gray
February 29, 2024
The car I received had a hubcap that fell off immediately, and once I put in the order through Secor Subaru not only did it take almost two weeks to arrive but it sat with them for an additional immediately, and once I put in the order through Secor Subaru not only did it take almost two weeks to arrive but it sat with them for an additional two days before I even knew it arrived (I had to call several times.) I was also told because I had an infant daughter born literally the day after I purchased the vehicle and the drive would be over a 2 hour round trip that this hubcap would be delivered to me. This is not the case as the story continues to change, how it couldn't possibly be delivered this week because "it's too busy and important of a week" but when I was interested in purchasing the car I got multiple calls back and got information immediately, but once it's a warranty part that they don't make money off of it's a low priority and the customer gets swept in the dust. Very disappointed and will not be doing more business here. More
Other Employees Tagged: Shane Wildes, David Pricone
February 07, 2024
I get nothing but great service at secor subaru from the main office to the service department. The service has been extraordinary. Thank you main office to the service department. The service has been extraordinary. Thank you More
Other Employees Tagged: Dan Mirles, Anastacia Rebell, Kyle Pullen, Rebecca Nutt, Austin Dube, Kaitlyn Gray
February 06, 2024
They were very timely, answered all the questions I had about the service and upcoming things needed to be done on my car. about the service and upcoming things needed to be done on my car. More
Other Employees Tagged: Anastacia Rebell, Kyle Pullen, Rebecca Nutt, Kaitlyn Gray
January 23, 2024
Arrived for my scheduled appointment. Was greeted by a service representative who checked my car in for the scheduled service. The work took over 3 hours to complete. I received a call wh Was greeted by a service representative who checked my car in for the scheduled service. The work took over 3 hours to complete. I received a call when the car was ready More
Other Employees Tagged: Anastacia Rebell, Kyle Pullen, Rebecca Nutt, Kaitlyn Gray