Kaitlyn Gray
Kaitlyn Gray at Secor Subaru
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Kaitlyn Gray

Service Advisor

Secor Subaru

501 Broad Street
New London, CT 06320

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4.7
73 Reviews
4.7

73 Reviews

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73 Reviews of Kaitlyn Gray

April 26, 2024

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Employee Rating

Hello, I have always loved going to Secor Subaru. I have bringing my cars in for years. I bought both my Subarus from this dealership and only bring them here for service. Everyone is very profess More

by WANTINKNOB
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Recommend Dealer
Yes

April 25, 2024

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Bought my Subaru 2013. I love my car. Basically service has been good and people pleasant! More

by MUGSYMORAN
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Pullen

Apr 26, 2024

Secor Subaru responded

Thank you for the wonderful feedback about our Secor Subaru team! We appreciate your business and look forward to your next visit!

April 06, 2024

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I appreciate the honesty of the repair shop. I have dealt with other dealerships that will find a major repair even when you bring in car for oil change. I thought that I needed brake job and Se More

by jllevine52
Service Price Transparency
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Recommend Dealer
Yes
Apr 08, 2024

Secor Subaru responded

Hi J L Levine! We're glad to know that you appreciated our honesty at Secor Subaru's repair shop. It's important for us that our customers trust us and feel comfortable with the services we provide. Thank you for your positive feedback!

April 06, 2024

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Service and tire repair went very smoothly. The waiting area was comfortable and timing for service was quick. Thank you More

by SHH99188
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Kyle Pullen

Apr 08, 2024

Secor Subaru responded

Hi! We're glad to know that your service visit went smoothly and you found our waiting area comfortable at Secor Subaru. We appreciate the feedback, thank you!

April 05, 2024

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The service was quick, efficient, and easy to schedule. Kaitlyn was friendly and made me feel comfortable. I will definitely return here for my next service. More

by SMITHJUL
Recommend Dealer
Yes
Apr 05, 2024

Secor Subaru responded

We're glad to know Kaitlyn and our team at Secor Subaru provided you with quick and efficient service. We look forward to seeing you for your next visit!

April 05, 2024

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As always, this team is very professional and very knowledgeable. It was an issue with back order on the parts. However, as soon as they came in that morning before 8 AM, I was able to schedule my app More

by SUDDETH.JAMES
Recommend Dealer
Yes

Other Employees Tagged: Kyle Pullen

Apr 05, 2024

Secor Subaru responded

We're glad to know that our team at Secor Subaru was able to keep you updated and provide a professional service. Thanks for your patience with the back order, we appreciate it!

April 03, 2024

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Super fast, excellent service, I was kept updated ever step of the way Very clean More

by TIMSYLVESTRE
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Gray

Apr 04, 2024

Secor Subaru responded

It makes our day to read your review, Tim! Thank you for choosing Secor Subaru!

April 03, 2024

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Employee Rating

Problem after I picked up my car. They were right on it and let me keep the loa we until problem was diagnosed and fixed More

by Shepardowner245
Recommend Dealer
Yes

Other Employees Tagged: Kaitlyn Gray

Apr 04, 2024

Secor Subaru responded

We're glad to know that our team at Secor Subaru was able to quickly address and fix the issue with your car. Thanks for sharing this positive feedback, we appreciate it!

March 31, 2024

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Responsive and courteous. Detailed estimate for repairs with no surprises. Best of all good as new. More

by WBPATTERSON74
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Recommend Dealer
Yes
Apr 01, 2024

Secor Subaru responded

Hi W B Patterson!Thank you for leaving us this five-star review and kind words about our service team at Secor Subaru! We'll see you next time!

March 19, 2024

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Service was fast and easy to sign up for and the staff was very friendly. More

by glavanthomas
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Workmanship
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Recommend Dealer
Yes
Mar 20, 2024

Secor Subaru responded

We really appreciate you taking the time to leave Secor Subaru this awesome review, thank you!

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