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Secor Subaru - Service Center

New London, CT

4.7
1,253 Reviews

1,253 Reviews of Secor Subaru - Service Center

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May 28, 2024

Had an issue with my Forester. The service department was able to get my vehicle for diagnosis early the next day, and had repairs completed by early afternoon. Anastacia was very More

by MALEX1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Secor Subaru responded

Thank you for sharing your experience! We're glad to hear Anastacia & the team were able to assist you promptly and effectively. Safe travels in your Forester!

May 26, 2024

I am very happy with the service I get. Katie goes out of her way to see that the job is done to my satisfaction. More

by JAFFER47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Secor Subaru responded

Hi Jaffer! We're delighted to hear that Katie provided exceptional service and ensured your satisfaction at Secor Subaru. Thanks for sharing!

May 25, 2024

Outstanding service, thorough bumper to bumper inspection and recommendation only of necessary services, reasonable pricing and friendly staff. More

by HappyCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Secor Subaru responded

We're glad to hear our team at Secor Subaru provided you with outstanding service and thorough inspections. We appreciate your support and look forward to serving you again! Safe travels!

May 23, 2024

The drive in area was quick and easy to use. The waiting area was clean and comfortable. More

by bettyp2333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Secor Subaru responded

Betty, we're glad we made your visit enjoyable. We look forward to seeing you again! - Secor Subaru

May 23, 2024

Thanks for the great job! I really appreciate the maintenance service and organizing the shuttle. More

by hirohidemai1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Secor Subaru responded

Thank you for coming to see the Secor Subaru team!

May 22, 2024

Great service once again. Courteous and friendly technicians, communication clear and direct, will recommend your dealership to family and friends. More

by ADS205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Secor Subaru responded

We're so glad to know you had a great experience with our team at Secor Subaru! Your recommendation means the world to us. Thank you for your support and we look forward to serving any future needs!

May 22, 2024

Easy in easy out. Courteous and knowledgeable. Answered all my questions and performed all services requested. More

by daddownes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Secor Subaru responded

We're glad to know your visit to Secor Subaru was a smooth one! It's great that our team could provide the knowledgeable service you needed. Thanks for sharing your experience with us, and we hope to see you again soon!

May 22, 2024

Very helpful professionals expert techs advised best solution for your needs, experts in every department of the dealership. More

by PASQUALE55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Secor Subaru responded

We're delighted to know that you found our team at Secor Subaru helpful and professional. We strive to provide the best solutions for all your needs. Thanks for taking the time to share this positive feedback!

May 22, 2024

Great service, courteous staff. The car was ready on time. I appreciate the car was washed. I recommend your dealership. More

by GARYMARYSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Secor Subaru responded

We're so glad to know you had a great experience with our team at Secor Subaru! Thanks for the recommendation and we look forward to serving you again in the future. Safe travels!

May 22, 2024

The staff is courteous. I was kept informed of progress while I waited for car to be finished. More

by STANKEWICH1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Secor Subaru responded

Thanks for trusting us with your vehicle needs! We'll see you next time. Safe travels! - The Secor Subaru Team