OK, Knoxville area GenIV Viper owners - Secret City in Oak Ridge TN ( http://www.secretcitychryslerdodgejeepram.com/ ) has some car guys there that are serious about service and getting the job done for you. Josh Surgenor is the service manager there, and he was quick not only to call me back (after an internet inquiry - one of those 'fill out the form and we will contact you' deals ) but was almost anxious to do the PCM work (and gave me his personal cell # to boot). Dave was one of the master techs there - and they actually put him and another on the task. Just over an hour later, i was test driving with Dave, and the final checks were done. In my opinion outstanding communications with me and they did a perfect job. Maybe this programming is an easy task, but finding someone around this area that will do it while you wait, and letting YOU drive for the appropriate steps is not easy. I am very happy and would - at least for this task - recommend them.
While we were doing the test drive, Dave told me about them having recently completed a blower setup (i am thinking the Paxton or similar) on a viper (probably a Gen III??), so apparently they are capable of much more...
I Recommend This Dealer:
Josh Surgenor, Dave (?) Master mechanic
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