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Seelye Ford of Kalamazoo

Kalamazoo, MI

4.8
142 Reviews

3820 Stadium Drive

Kalamazoo, MI

49008

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Showing 142 reviews

April 25, 2024

Eager and somewhat cocky, either deadhead or butthead. Still shows it takes a "special" kind of person to work in car sales. Literally inquired of a vehicle, test drove and needed over night to get my duc More

by septembermoon83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tiffany
Apr 28, 2024 -

Seelye Ford of Kalamazoo responded

Septembermoon83 - We apologize for the confusion regarding your desire to buy the vehicle. Without a confirmed "yes" from our clients stating their 100% intent to purchase we do not put vehicles in our system as sold. Unfortunately, this led to other sales staff seeing the unit as available and subsequently being sold. We understand your frustration and are working tirelessly to perfect the communication between our staff, managers, and locations to eliminate situations like this happening in the future. Again, please accept our sincere apologies for not holding the vehicle for you. If there is another vehicle you are interested in or something you'd like us to find for you, please let us know. We are committed to turning your experience with us from on that was less than favorable to fantastic. Chip Diggs - DISM - Seelye AG / 269-488-0631 or cdiggs@seelye.com

April 24, 2024

All great things to say about my experience. Jermaine Morris was helpful from the time i stepped onto the lot. More

by ajegeler2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jermaine Morris
Apr 29, 2024 -

Seelye Ford of Kalamazoo responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Your Seelye Ford Kalamazoo Team

April 13, 2024

Jermaine Morris was delightful and very accommodating. Explained the cars well and was able to show an option since the model we wanted wasn’t in for show. #yourmaineman More

by Etierney1234
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jermaine Morris
Apr 17, 2024 -

Seelye Ford of Kalamazoo responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jermaine does for Seelye Ford of Kalamazoo and our customers. Hope to see you again soon! Your Seelye Ford Kalamazoo Team

April 13, 2024

Jermaine Morris was delightful and very accommodating. Explained the cars well and was able to show an option since the model we wanted wasn’t in for show. #yourmaineman More

by Copperdragon
Recommend Dealer
Yes
Employees Worked With
Jermaine Morris
Apr 17, 2024 -

Seelye Ford of Kalamazoo responded

We loved reading this review! Happy customers are our aim, and it appears Jermaine really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Your Seelye Ford Kalamazoo Team

April 11, 2024

I worked with Jermaine Morris and I only have amazing things to say. He listening to everything I was looking for and was very straight forward with me. He gave me amazing answers to all my questions and More

by Mbeski93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jermaine Morris
Apr 16, 2024 -

Seelye Ford of Kalamazoo responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. We're happy to see that your visit reflects these values and that Jermaine assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Your Seelye Ford Kalamazoo Team

March 27, 2024

Jermaine, excellent service guy. He found me what I was looking for and all the qualities I wanted in the car I highly recommend him to anyone that’s looking for a vehicle answer all More

by kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jermaine, Morris
Apr 01, 2024 -

Seelye Ford of Kalamazoo responded

We really appreciate the kind recommendation, Kim. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Your Seelye Ford Kalamazoo Team

March 17, 2024

I was greeted within minutes of arriving. Jermaine was very pleasant and helpful. He asked questions to find out what I was looking for and what options were important to me. He then found th More

by boobear1258
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jermaine Morris
Mar 20, 2024 -

Seelye Ford of Kalamazoo responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Seelye Ford of Kalamazoo, we value our customers and we look forward to seeing you down the road. Your Seelye Ford Kalamazoo Team

March 11, 2024

I highly recommend going through Jermaine Morris to get a vehicle. He was very nice and helpful when we went through the car buying process with my daughter! #yourmaineman More

by Jeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jermaine Morris
Mar 14, 2024 -

Seelye Ford of Kalamazoo responded

Jeff, thank you so much for giving us an opportunity to work with you and your family! We look forward to helping you with any and all of your future automotive needs! Your Seelye Ford Kalamazoo Team

March 02, 2024

Jermaine Morris was an amazing saleman to work with & the whole staff is a great group of people! More

by Taylor Parsons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jermaine morris
Mar 06, 2024 -

Seelye Ford of Kalamazoo responded

Taylor, we appreciate your review and are glad to hear that you had a great experience with our team. We look forward to working with you again soon! Your Seelye Ford Kalamazoo Team

February 28, 2024

All staff was very kind! Jermaine M. who helped us was very patient and informative! More

by Jazhdz15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jermaine Morris
Mar 01, 2024 -

Seelye Ford of Kalamazoo responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Your Seelye Ford Kalamazoo Team

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