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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.5
2,258 Reviews
Thank you for considering Seguin Chevrolet for your automotive needs. We strive to exceed our customers expectation with a genuine approach to customer service. Our experienced sales staff can help you find the perfect vehicle to fit your needs and provide competitive financing. Our Award-Winning Service department is here for you six days a week to make sure that your new car, truck or SUV is in perfect running condition. We are the ONLY franchise Chevy dealer in Seguin, Texas. As a small-town dealership, we have the opportunity to take our time with each and every customer to insure that we doing everything possible to make your purchase experience simple, efficient and enjoyable.
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509 West I H 10

Seguin, TX

78155

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Showing 2,258 reviews

May 11, 2024

Will not buy from here again! Felt pressured to buy and the Service department has not been helpful in the last year and a half More

by STORMYW3
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monica Moreno-Davila
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024

The salesman did a great job and he was helpful and everyone else was nice More

by JUSTINMOELLER86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus
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May 13, 2024 -

Seguin Chevrolet responded

Hi JUSTINMOELLER86, We're thrilled to have provided you with excellent service! Come back soon for more great deals. Sincerely, Jeremy Sims, General Manager

Helpful
May 11, 2024

I arrived for my appointment and was greeted and my truck was taken in for service More

by TPDORRYCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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May 13, 2024 -

Seguin Chevrolet responded

Hi TPDORRYCOTT, Thank you for choosing us! We're excited to welcome you back for more outstanding service. Sincerely, Jeremy Sims, General Manager

Helpful
May 11, 2024

Good service people trade lcustomers like a family and my language they speak. Spanish is a good part so I speak my language More

by Service department
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beca Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Seguin Chevrolet responded

Hi Thank you for choosing us! Your positive review means a lot to our team. Sincerely, Jeremy Sims, General Manager

Helpful
May 11, 2024

The people are amazing! They were very friendly and helpful. They were very courteous. The experience we had at this dealership was phenomenal. One of the best dealerships, More

by JOHNNYARELLANO1962
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Thompson
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May 13, 2024 -

Seguin Chevrolet responded

Hi JOHNNYARELLANO1962, We appreciate your positive review! It inspires us to continue delivering exceptional service. Sincerely, Jeremy Sims, General Manager

Helpful
May 11, 2024

When a customer has a vehicle that is under factory warranty, should get a loaner vehicle to drive while their vehicle is being repaired. More

by MOUNTAINEERFARM61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Sims
1.0
This rating includes all reviews, with more weight given to recent reviews.
Beca Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Moreno-Davila
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 10, 2024

My initial review of multiple, serious service issues was removed. All I can say is that their service department is inept at best. Avoid them at all cost. More

by Steven M Carlson
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Flor Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dre Lavin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown service technicians
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May 09, 2024

Now that we are connected properly after not hearing anything since leaving the dealership in late November, I'm sure the lines of communication will be better handled. Many thanks to Shane for takin More

by DEAP45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Moreno-Davila
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane
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May 09, 2024 -

Seguin Chevrolet responded

Hi DEAP45, We're delighted you had a positive experience! Come back soon for more outstanding service. Sincerely, Jeremy Sims, General Manager

Helpful
May 09, 2024

Made appointment for oil change and it took 2 hours! I was not happy about it! More

by Raymon Villarreal
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyson
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May 09, 2024 -

Seguin Chevrolet responded

Hey Raymon, We apologize for the extended wait time during your recent oil change appointment. Your satisfaction is important to us, and we strive to provide efficient service. We'd like to make things right and ensure your next visit meets our 5-star standard. Please reach out to me directly at (830) 303-4381 extension 2035, so we can address your concerns and find a resolution together. Sincerely, Gary Stehle, Service Director

Helpful
May 09, 2024

They have gone downhill with service. I was given free oil changes for the life of my truck, but making a reasonable appointment with them is ridiculous. So when I go as a walk in I get t More

by jamesrhodes9802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
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May 09, 2024 -

Seguin Chevrolet responded

Dear jamesrhodes9802, Thank you for sharing your concerns with us. We're sorry to hear about your recent experience and the issues you encountered with making appointments. We apologize for any inconvenience caused and we would like to address your concerns promptly. Please reach out to me directly at (830) 303-4381 ext. 2035 so we can discuss your experience further and work towards a resolution together. Sincerely, Gary Stehle Service Director

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