Sendell Motors

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sandycomo
3/15/2004 5:09:24 AM

Overall Rating: 1.5

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Reason for Visit: Service

I recommend this dealer: No

My Review of Sendell Motors:
Dealer keeps a very low inventory of parts, necessitating two trips for every service appointment, one to diagnose the problem and order the parts, and then another one to perform the work after the part has been delivered. Service hours are very unfriendly (no evenings or weekends save for one night for very light service like oil changes). I had one experience where struts were wrongly ordered and installed on front wheels when it should have been the rear, and dealership made absolutely no effort to do anything about it and blamed me for the problem.

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