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Serpentini Chevrolet of Strongsville

Strongsville, OH

4.3
441 Reviews

15303 Royalton Rd

Strongsville, OH

44136

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Showing 441 reviews

June 30, 2025

Fast, Easy, the pictures were what the car was no hiding anything was good working with them More

by D Rovy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan
June 30, 2025

Terrible customer service and an even worse service department. Back in 2023, I made the switch from RAM to Chevy and purchased a brand-new truck from Serpentini Chevrolet. I was initially very happ More

by recruiterernie2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Hucks was sales person and another female in the Service Department
June 30, 2025

My salesman Johnny was very helpful, he was not pushy and helped negotiate a good price for the vehicle I purchased. The finance department was very helpful and friendly also. All around a good customer serv More

by tompappas1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Warren
June 29, 2025

We went today to lease a brand new 2025 Chevy equinox ev. The manager,Jack was super nice.😊 Alot of negative comments, but we are very happy customers.😊 The only downfall is that they are located past More

by bethy2558
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack
June 27, 2025

Place was very welcoming, had the best prices in the area! Definitely will be back More

by Corypucci28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Noel, Mike Noel
June 23, 2025

I was quoted $230. 00 before the work was done. I figured approximately $248.40 with tax. After the work was done, I was charged $273. I asked Will why? He said due to t More

by lpmack13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Luth
June 22, 2025

The dealership was fine. My salesperson was straight up honest and did his best to answer my many questions. The finance guy was also honest but I had to tell him several tim More

by kennethghenson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
aidan, ken, david
June 20, 2025

I have been coming to this dealer since 2015 and they have always been awesome! More

by gonzalezsa93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
June 19, 2025

Robert and Dave M where my sales guys and they were great, very straightforward and no hidden fees. Sales manager Derek was also great to work with. I hate going to dealerships but these guys made it a More

by bnealbreal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave M, Robert and Derek
June 19, 2025

From checking in to leaving the experience was very good. Joe was friendly and efficient. The service was completed on less time than estimated including a car wash. Very happy with their service. More

by Fperrotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Battaglia
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