Serpentini Chevrolet of Strongsville

This is my fourth car purchase or lease from Serpentini and its the best one by far. Deb treated me with respect and worked with me so I drove home in my dream Equinox. She is fantastic and I will recomm and its the best one by far. Deb treated me with respect and worked with me so I drove home in my dream Equinox. She is fantastic and I will recommend her and Serpentini to anyone I know that is looking for a new car. Deb even took the time to call me two days after I leased the car to see how I liked it. That was very thoughtful of her. I can't say enough good things about her. :) More

Josh greeted us in a very friendly manner when we first pulled into the parking lot. He was very customer oriented and knowledgeable regarding the truck that we looked at and eventually purchased. Both my pulled into the parking lot. He was very customer oriented and knowledgeable regarding the truck that we looked at and eventually purchased. Both my fiancee and I were impressed with Josh's sales approach where we did not feel pressured to buy. He focused on our needs and what we were looking for. I wish all car sales persons were like Josh since he was very personable and made the entire car shopping experience very enjoyable. More

My thanks for the professional job that Mr. Tom Hetzel provided to me. I live in Cincinnati so most of our correspondence was by phone and email. Tom was more than patient with me. He even came in on his provided to me. I live in Cincinnati so most of our correspondence was by phone and email. Tom was more than patient with me. He even came in on his day off to deliver the car. No drama or issues, just straight up which I appreciate. Love the car! Would make the drive again if needed. Thank you to Kara as well in finance, very professional. You do need to keep the Corvette Cafe open on Sunday :) Thanks again! Brent Bates More

Great service. I had planned on looking at multiple dealerships and never left Serpentini Chevrolet of Strongsville until it was with my new 2013 Chevy Equinox! dealerships and never left Serpentini Chevrolet of Strongsville until it was with my new 2013 Chevy Equinox! More

Great friendly place - you feel welcome - since this was our second car purchased there we felt very comfortable. Megan at the snack bar is always very friendly also to us - we stop by her every time we our second car purchased there we felt very comfortable. Megan at the snack bar is always very friendly also to us - we stop by her every time we had our car service More

We went into the dealership after researching used cars on the net. We knew which vehicle we wanted to see, had already done the research, and were ready to do a test drive and personal review of the vehi on the net. We knew which vehicle we wanted to see, had already done the research, and were ready to do a test drive and personal review of the vehicle. Greg Katona was right there, helpful. He did the best to his ability and we are very pleased with his service. All the staff at Serpentini we had encountered were top-notch to work with, making the entire car buying process go smoothly. They even stayed late, after closing to finish the processing so we could drive the car home the same day. Awesome folks there! More

I would like to say that Briann was extremely pleasant and very helpful. He made our experience at Serpentini a great experience. He was informative and and helpful with finding a newer used vehicle. The and very helpful. He made our experience at Serpentini a great experience. He was informative and and helpful with finding a newer used vehicle. The car that he was able to help us purchase is a awesome ride and we both are very pleased with our purchase. So again thank you very much Brian and good luck with your sales and keep up the great work. Sincerly Bob Lander More

I bought from serpentini before and had a good experience. I figured I would return. The day I came in, the car i was interested in sold the day before. I told Josh what I was interested in and 4 experience. I figured I would return. The day I came in, the car i was interested in sold the day before. I told Josh what I was interested in and 4 days later he called me with exactly what i wanted. I came in the next day and bought the car. It was a very good experience and Josh was very friendly and helpful. More

Due to my recent positive experience with Serpentini,I recommended this dealership to my elderly neighbor. She was in need of selling her husbands vehicle quickly and as easily as possible, due to his ill recommended this dealership to my elderly neighbor. She was in need of selling her husbands vehicle quickly and as easily as possible, due to his illness and I had noticed their sign out front that read we buy cars.I contacted my salesman on her behalf to inquire if they would be in the market for this particular vehicle and would she be able to sell quickly and for a good price.My salesman Jesse lined up the used carman Lou and Mr.Deiss to guide my neighbor through the process. The team at Serpentini could not have been more kind,including Bobby Serpenti,they gave her the assurance she needed to have a clerical error corrected with the title which my neighbor had been unaware of,averting a disaster and stress and most importantly gave her a fair price on a 2 year old low mileage non Chevy vehicle.All I can say whether dealing new or used or otherwise the service at this dealership is the best. We were so happy we even stayed for lunch and like the breakfast of my last visit,it was freash,tasty and good. Thanks guys. More

Famous last words...we just went in to look. Indulged hubby's request to "just look" and we left the proud owners of a 2013 Grand Sport 2LT Corvette! No, pressure just Excellent Customer Service! Jesse hubby's request to "just look" and we left the proud owners of a 2013 Grand Sport 2LT Corvette! No, pressure just Excellent Customer Service! Jesse Smart worked with us along with Bobby Serpentini and Bob Serpentini Sr. until we were educated on the newest available technology features. Hubby wanted to keep his 12disc cd changer! Our sales team checked all sources for the most user-friendly alternatives to the antiquated CD player then gave us the options to let us decide what worked best for our requests and our budget! Through their knowledge and direction, they gently moved us into the 21st century. In the end, we felt better informed and were very satisfied with the model we took final delivery on. To keep a long story short, these folks do everything humanly possible to insure your comfort and satisfaction in the dealership, once you leave, and on through the ownership of your vehicle. Kudos to the prep team, the finance dept. and the fine cook at the in store diner, yummy breakfast? All said I have never been so happy to part with so much $$$, but when you have a perfect product, with perfect service topped with an overall enjoyable experience there was no denying hubby's dream! More