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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

Overview
Employees
Reviews
Vehicles
4.6
232 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 232 reviews

May 07, 2024

Thanks for repairing my 2014 Buick Enclave that had a Recall on my Air Bag. More

by ddpolk.dp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Your Friends at Serra Jackson

Helpful
May 05, 2024

Helpful, friendly, and efficient explains everything about Serra chevrolet. The purchasing experience was quick and easy, and will be certain to continue to shop at this location. More

by bill.g.3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for your wonderful feedback, Bill. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Your Friends at Serra Jackson

Helpful
May 05, 2024

Great people they treat you like family. Great atmosphere. I give 5 stars because there the best. More

by manus.michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Michelle, thank you for recognizing your experience at Serra Chevrolet Buick GMC Cadillac. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, Your Friends at Serra Jackson

Helpful
May 04, 2024

Nice selection of cars and SUVs. So many it made it hard to decide! Smooth transaction. Everyone friendly and helpful. More

by kbmayhood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Bland
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May 06, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Your Friends at Serra Jackson

Helpful
May 04, 2024

They had the truck I wanted. They sold me the truck. Thanks very very much. More

by kritterdyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Serra Chevrolet Buick GMC Cadillac. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Your Friends at Serra Jackson

Helpful
May 04, 2024

We were very pleased with the way we were treated by Dennis. He was like talking to a family member. He has contacted me already and offered to help me with anything concerning the new car. We are enjoy More

by anthonyremelda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Pritchett
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May 06, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Anthony, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Serra Chevrolet Buick GMC Cadillac. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Your Friends at Serra Jackson

Helpful
May 03, 2024

The dealership met my needs. The car was what I was looking for in a certified car More

by rmbuford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Sincerely, Your Friends at Serra Jackson

Helpful
May 03, 2024

Everything went well and I was kept informed about what was going on and what needed to be done. I was met as I came in the door and was taken at my appointment time. I greatly appreciated all who hepled More

by owlgal12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. We will pass your feedback along to the team! Sincerely, Your Friends at Serra Jackson

Helpful
May 02, 2024

I had an excellent experience. They were Courteous and flexible. I highly recommend trading with this dealership. More

by cscott52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Your Friends at Serra Jackson

Helpful
May 01, 2024

My experience with the Kia Service Dept was amazing and such a pleasure. It's nice to find such attentive, quick, friendly service in todays world. Everyone in the dept are exceptional nice, but also genui More

by jslack1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Iwami
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May 01, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Serra Chevrolet Buick GMC Cadillac. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Your Friends at Serra Jackson

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