Serra Toyota

Poor when it comes to their referral program when you refer someone who purchases a vehicle the length of time takes extremely long to receive also lack of communication from the salesperson and manageme refer someone who purchases a vehicle the length of time takes extremely long to receive also lack of communication from the salesperson and management to ensure prompt payment i've still have'nt received my payment and it's been since April i would not refer anyone to their because of reason More

Everything went very smoothly and the entire transaction was easy. The communication was good and I am pleased was easy. The communication was good and I am pleased More

He was good and he made everything easy to work with, he is a very nice guy is a very nice guy More

Amy Green is one of those once in a lifetime employee and i wouldnt recommend anyone else but her i wouldnt recommend anyone else but her More

We enjoyed working with Chris and appreciate his assistance throughout the process as we considered which vehicle to purchase. assistance throughout the process as we considered which vehicle to purchase. More

Devin was great to work with. He made the whole process easy and found the vehicle we wanted! He made the whole process easy and found the vehicle we wanted! More

Do Not purchase a used vehicle from this dealership. On 4/7/26 I purchased a motorcycle from this dealership. I paid cash for the vehicle. As of 5/12/26 I still do not have my title. I have contacted On 4/7/26 I purchased a motorcycle from this dealership. I paid cash for the vehicle. As of 5/12/26 I still do not have my title. I have contacted the dealership 13 times and text daily on the status. I have spoken with title clerks, managers and the GM with no luck. The local Alabama DMV states there is still a lien on the vehicle. No one calls me back. I have file a grievance with the Attorney Generals office, the BBB and channel 6 news. Again, be leery of doing business with this organization. They are terrible on communicating, give no real explanation on why I don’t have my title. More

I had an amazing experience at Serra Toyota—this is my second car from them, and they’ve earned my loyalty for life. Max, my salesman, worked hard to get me into something I truly wanted—not just what second car from them, and they’ve earned my loyalty for life. Max, my salesman, worked hard to get me into something I truly wanted—not just what was easy to sell. He really heard my concerns and objections, and that made all the difference. I never felt pushed or overlooked, just supported through the whole process. And Gary in finance? This is my second time working with him, and it’s always a pleasure. He’s knowledgeable, makes everything simple, and honestly brings a level of ease (and even fun) to what can usually feel stressful. As long as I’m in Alabama, I won’t be buying a car anywhere else. The experience alone is worth it. More

Nice dealership with a good selection. The salesman Vishal, is very knowledgeable and patient. He will take time with you and explain everything very well. I will recommend others to see The salesman Vishal, is very knowledgeable and patient. He will take time with you and explain everything very well. I will recommend others to see him. Thanks again. More

Vishal did excellent he do what I asked exactly and helped in every step always recommend helped in every step always recommend More