Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Serra Toyota of Decatur

Decatur, AL

Overview
Reviews
Vehicles
4.7
549 Reviews
Call Dealership (256) 274-4967
View Awards

309 Beltline Rd

Decatur, AL

35602

Directions

By Type

Showing 549 reviews

April 20, 2024

Brandon Huggins was great at helping us when we stopped at the decatur location. we will be back to visit him ! More

by bri ruiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon huggins
Report | Print
Helpful
April 20, 2024

Brandon Huggins was a very polite and patient sales consultant. Great job! Would recommend! Keep up the great work! More

by tracysimpson1985
Recommend Dealer
Yes
Employees Worked With
Brandon Huggins
Report | Print
Helpful
April 19, 2024

Excellent job as always, we drive from Florence and feel it is worth it plus we get to speak to Mr Iberham, super nice salesman! More

by Nadinedarby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole
Report | Print
Apr 19, 2024 -

Serra Toyota of Decatur responded

We value your ongoing trust in Serra Toyota Decatur and appreciate the journey you undertake to reach us. It's encouraging to know you had a positive interaction with our team. Thanks for your feedback! Michael McLeod General Manager 256-340-0330

Helpful
April 18, 2024

Excellent , fast and friendly service. I would definitely recommend Serra Toyota for all services. Thank you ! More

by Twokie1956
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenda Cole
Report | Print
Apr 19, 2024 -

Serra Toyota of Decatur responded

We appreciate your kind words about our swift and friendly service at Serra Toyota Decatur. We value your recommendation for all services we provide - thank you! Michael McLeod General Manager 256-340-0330

Helpful
April 17, 2024

An amazing experience and good people to deal with. I can not recommend them highly enough. More

by proctorweir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kacy and Mr mccord
Report | Print
Apr 18, 2024 -

Serra Toyota of Decatur responded

Thank you for acknowledging the positive experience at Serra Toyota Decatur. We appreciate your recommendation and kind words about our team. Michael McLeod General Manager 256-340-0330

Helpful
April 13, 2024

Lakisha was awesome! We love our new RAV4 Hybrid. Our first hybrid car. My new work car. More

by lorikeplinger89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lakisha Scruggs
Report | Print
Apr 16, 2024 -

Serra Toyota of Decatur responded

We appreciate hearing your satisfaction with the RAV4 Hybrid. Our team is glad to have helped. Thank you from Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

Helpful
April 12, 2024

Don't buy here. They under rate your vehicle. Buy from them & try to trade with them again. Other dealerships will give you more for their cars. Steve Serra would n More

by Mikew314
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ebe Cherif
Report | Print
Apr 16, 2024 -

Serra Toyota of Decatur responded

Hello, Customer satisfaction is our top priority. I would like to speak with you regarding your recent experience with our Sales Team when looking to trade in a vehicle. Please contact me at your earliest convenience so we may discuss this further. I look forward to speaking with you. Michael McLeod General Manager 256-340-0330

Helpful
April 12, 2024

We had a great buying experience with our Saleman Nick Groves at Serra Toyota of Decatur . He greeted us with a wave at the entrance when we pulled in . We are excited to have a 4 runner! We have already More

by Lfagan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Groves, Vic Heartsill
Report | Print
Apr 16, 2024 -

Serra Toyota of Decatur responded

We are happy to hear about your positive experience with our team at Serra Toyota Decatur and your new 4 runner. Thank you for recommending us. Michael McLeod General Manager 256-340-0330

Helpful
April 05, 2024

As always treated as a vip. Kim Stone has always been pleasant and helpful making me feel very special More

by Gmoody2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Stone, George Jones, Joel Capps
Report | Print
Apr 13, 2024 -

Serra Toyota of Decatur responded

We are thrilled to learn about the helpful, pleasant, and VIP level experience you've had here at Serra Toyota Decatur. Please let us know if you have any additional questions or concerns. Michael McLeod General Manager 256-340-0330

Helpful
April 04, 2024

The staff at this dealership is always friendly and knowledgeable. The work is done in a timely manner. More

by Scottdesi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Langham, Glenda Cole
Report | Print
Apr 13, 2024 -

Serra Toyota of Decatur responded

We're glad to hear you found our team at Serra Toyota Decatur friendly and knowledgeable. Thank you for letting us serve your automotive needs in a timely manner. Michael McLeod General Manager 256-340-0330

Helpful
1
2
...
55