Serra Trussville Kia
Birmingham, AL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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I have had 4 cars with y’all and would never trade anywhere else !! Isaiah was my first car salesman and I just loved how he treated me and the car he sold me THE last three cars traded AND Johnathan anywhere else !! Isaiah was my first car salesman and I just loved how he treated me and the car he sold me THE last three cars traded AND Johnathan was the salesman and he treated me So kind and caring he is awesome. He’s a good Christian guy and you have lots more that works in your staff. thank you so much for how you treat people and me. More
Taking the car to service cost me time, more than usual. The people at the shop have used my unlock key for the tires and didn’t put it back in its place. I have to drive there again (I’m 30 min away) waite The people at the shop have used my unlock key for the tires and didn’t put it back in its place. I have to drive there again (I’m 30 min away) waited 45 min, and they have lost it. I have to come back again the next week and they made me wait 2 hours! 2 freaking hours to get my key! My car wasn’t getting another service, it took longer that the usual service time. And they have a lady not very friendly, that said “sorry for the inconvenience” in a way that obviously she didn’t care. More
I worked with Justin he was great I was stressed he helped with my situation Thank you Justin helped with my situation Thank you Justin More
Antwan was very nice. Car works good. Got a new engine under warranty. Very busy shop. Car works good. Got a new engine under warranty. Very busy shop. More
I appreciate the hard work they put in on getting me approved for the loan. I will recommend Serra Kia to my friends. approved for the loan. I will recommend Serra Kia to my friends. More
Service is always Great! !!! The atmosphere is always pleasant. All my concerns are always addressed in a timely manner !!! The atmosphere is always pleasant. All my concerns are always addressed in a timely manner More
They were very professional and knowledgeable. They weren’t pushy. They were able to answer our questions and worked with us. Very polite and considerate. They weren’t pushy. They were able to answer our questions and worked with us. Very polite and considerate. More
I am still not happy with my vehicle purchase transaction from Serra Kia Trussville in 2021. This is my last purchase at this dealership & will NEVER purchase another Kia. from Serra Kia Trussville in 2021. This is my last purchase at this dealership & will NEVER purchase another Kia. More