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Serra Trussville Kia - Service Center

Birmingham, AL

4.2
1,413 Reviews

1,413 Reviews of Serra Trussville Kia - Service Center

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May 25, 2024

Very friendly. Get you in and out to get on with your day. Comfortable waiting area with complementary beverages. More

by BJALBOT2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

No long wait and was served right away and they did the service i asked for More

by rosalinegriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Evans
3.0
This rating includes all reviews, with more weight given to recent reviews.
Antwon Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Whisenant
3.0
This rating includes all reviews, with more weight given to recent reviews.
Iyonna Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

I came in for my car’s first oil change without an appointment and I was swiftly attended to and was even offered a complimentary car wash. I will continue to have my car serviced here. Great service More

by shana.gerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antwon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iyonna Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Antwuan was an exceptional person to work with. He was very kind and gave me constant updates. The service manager was also a pleasure to work with but I don’t have his name at this time. I can app More

by quasha5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antwon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Had m’y Sportage serviced here several times and very positive. Service is usually very quick and lounge has good wi-fi and coffee More

by Rick in Hoover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Best service I ever had and very nice people to get my car serviced right . More

by valexiciahutchinson88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdul Mughal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antwon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iyonna Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

This dealership always does a great job with servicing my vehicle. They are fast, efficient and always have great customer service! More

by emcclung22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Grayson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Franks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iyonna Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

this was a great great experience, would highly recommend kia trussville to my friends and family. More

by sophiardavis9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

Great service. The wait time was not long. Free car wash nice. Thank you Kia More

by CMOKY744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Evans
4.0
This rating includes all reviews, with more weight given to recent reviews.
Antwon Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iyonna Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

The service is good. The wait is long. I would have loved to have some type of text alert to explain the progress of my car as I waited. More

by shawndrikalcook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Whisenant
3.0
This rating includes all reviews, with more weight given to recent reviews.