
Shaker's Family Ford
Watertown, CT

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1,761 Reviews of Shaker's Family Ford
2014 Ford Focus By far the best experience I had buying a car. My sales rep Jon I. was personable, friendly, and looks out for his customers to get what they really w By far the best experience I had buying a car. My sales rep Jon I. was personable, friendly, and looks out for his customers to get what they really want. More
Great Service I walked into the dealership on Friday afternoon to see a car that I had found listed online. Matt Gilbert greeted us promptly at the door, found the I walked into the dealership on Friday afternoon to see a car that I had found listed online. Matt Gilbert greeted us promptly at the door, found the car quickly for us, and assisted us in test driving and ultimately purchasing the vehicle. He was very personable and helpful throughout all steps of the process, always working to make sure we were satisfied with the service provided. Cindy Bugbee was also incredibly personable, knowledgeable, and fantastic to work with. More
What an easy an stressless experience I had Working with James C. was great and he was easy to deal with. The entire process was easy and no high pressure sales. The only thing I wish I had done Working with James C. was great and he was easy to deal with. The entire process was easy and no high pressure sales. The only thing I wish I had done differently was negotiate more for my trade in. But overall everyone was nice and I drove home the same day with my new Jeep. More
My 2015 Ford Explorer experience I bought my first new vehicle in 10 years from Shakers Ford, a 2015 Ford Explorer, and my sales rep Kay Bekurti was fantastic. Very friendly, and und I bought my first new vehicle in 10 years from Shakers Ford, a 2015 Ford Explorer, and my sales rep Kay Bekurti was fantastic. Very friendly, and understanding of my needs. He listened to all my requests and made my experience very smooth and effortless. Manny in Finance was also great, he explained everything to us and we felt like everything he was saying was very honest. As for my new Explorer, IT IS AWESOME! Rides fantastic and is loaded with options. Shakers service plan is also amazing, free oil changes for life and every other scheduled maintenance is free. That's a great deal! Pat C. More
Fusion hybrid Just bought my 2025 fusion hybrid. Too early to comment on the car. On the other hand it isn't too early to comment on the sales associate who I dealt Just bought my 2025 fusion hybrid. Too early to comment on the car. On the other hand it isn't too early to comment on the sales associate who I dealt with. Cathy reed was extremely knowledgeable on her product. Not only that, but she was nice enough to put up with me and my questions and even to come up with fantastics recommendations to get me the best possible price. Thank you Cathy and have a very happy and prosperous New Year. Carlos More
Very Happy I am very happy with my new vehicle purchased from Family Ford of Watertown. Our salesman Jonathan Irizarry was very new and was very friendly. I am very happy with my new vehicle purchased from Family Ford of Watertown. Our salesman Jonathan Irizarry was very new and was very friendly. More
Kia optima Just bought my 2010 Kia Optima from Frank Gladding at Shaker Family Ford and Lincoln and I love it. All of the staff was very friendly and I got a gre Just bought my 2010 Kia Optima from Frank Gladding at Shaker Family Ford and Lincoln and I love it. All of the staff was very friendly and I got a great car. Go see Frank at Shaker Family Ford and Lincoln to buy a car. More
Shaker is recommended Shaker provided a friendly atmosphere. Frank Gladding worked hard to ensure we were happy with our vehicle and overall experience. Cindy Bugbee was Shaker provided a friendly atmosphere. Frank Gladding worked hard to ensure we were happy with our vehicle and overall experience. Cindy Bugbee was efficient and professional. Ed Shaker was friendly and helpful. More
Good customer service from Frank Gladding - Lincoln MKT Frank was very helpful and attentive. He made my preowned buying experience positive and he was a true professional. I would recommend Frank to othe Frank was very helpful and attentive. He made my preowned buying experience positive and he was a true professional. I would recommend Frank to others. More
Great Experience After visiting many dealerships and not finding the car I was looking for I found the perfect Ford Flex online. I came into shaker's and spoke to Jeff After visiting many dealerships and not finding the car I was looking for I found the perfect Ford Flex online. I came into shaker's and spoke to Jeff who answered all my questions and made the whole experience enjoyable. They even drove to my house to deliver the car and Matt walked me through all the different features! More