"Great salesperson / pre sale conditioning?"
Thom McCue is a great salesperson to deal with. He is very polite and willing to work towards a deal that can make you happy. Even though we had a scheduled time to pick up our purchase there was a 45 minute delay in getting to him to finish the transaction. That was disappointing because we had. 135 mile trip back home and another appointment that we barely made on time.
I noticed on getting home that it smelled of hot brake pad lining.This vehicle had new brakes all around and the work was performed by the dealership as part of the pre sale conditioning. I reported this the next day and Sheybogan Chevrolet advised me to take it to a local dealership and have it evaluated. The local dealership corrected the problem by replacing the pad, rotor and lubing the piston. The bill with labor was $593. Sheybogan Chevrolet covered it in full. Thank you so much for standing behind their product. The only other problem was that neither daytime running light worked . I spent quite a bit of time checking the settings , reading the manual and on the internet trying to find the problem.
Finally bought 2 new bulbs and and after some difficult access for replacement they worked. I thought they should have been checked and in working condition as part of their pre sale inspection.
So overall great salesperson, some disappointments with pre sale conditioning, but they stood behind the costly repair bill.
- Nicole's chevy guy
Everyone here is very friendly. We felt welcome each time we stopped and Rob is who you should seek out. He was easy to deal with and he wasn't pushy or fake. I will gladly buy another vehicle from him. Timothy in finance is equally as nice. Overall fun experience and you can rarely say that when buying a vehicle.
- Craig McCann
We worked with 2 of your guys when we eventually purchased a vehicle. Both Chris Tugel and Todd Neils were experienced, friendly and made intelligent suggestions based on what we were looking for. The suggestions were on point giving us the positives and negatives of each vehicle and what to expect after that purchase. We felt confident in our decision after the purchase and we are now very happy. Thanks to the whole team!
Employees Worked With