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Sheehy Ford Lincoln- Richmond

Richmond, VA

Overview
Reviews
Vehicles
4.4
1,535 Reviews
Call Dealership (804) 794-0500
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10601 Midlothian Turnpike

Richmond, VA

23235

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Showing 1,535 reviews

August 16, 2023

Steven and his team in service are amazing! Picked my car up from my job, serviced it and then returned it all within a few hours! More

by bbest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven in service
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Aug 16, 2023 -

Sheehy Ford Lincoln- Richmond responded

bbest, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Helpful
July 28, 2023

Great service and staff here. They are timely and great communication on all aspects of service. More

by jwimmagine26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jul 29, 2023 -

Sheehy Ford Lincoln- Richmond responded

Jwimmagine26, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Helpful
July 25, 2023

Not happy about my trade in. It seems all my money went to other things instead of new car. I got things that I truly didn't want as seller didn't remove as he said he would. Ver More

by sneekyone99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James Vance
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Helpful
July 18, 2023

This review is for the aftermarket department only. The puchasing of my truck was very great. Great salesman.I wanted tonneau and a few other accessories installed. The aftermarket department was a t More

by 21boballin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark was a wonderful salesman . Alli in the aftermarket was awful
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July 07, 2023

A little unclear on a few details but felt somewhat comfortable with them. I did buy at this dealership. More

by papa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allie, Marlon Nichols
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Jul 07, 2023 -

Sheehy Ford Lincoln- Richmond responded

papa, thank you for your high star rating1

Helpful
July 01, 2023

This is absolutely the best buying experience I have ever had. Josh was wonderful and easy to deal with. More

by john r
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh, Allison, and Rob
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Jul 01, 2023 -

Sheehy Ford Lincoln- Richmond responded

John r, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Helpful
June 22, 2023

Initial visit was great! 2 days later I drive to the dealership-which is 40 minutes away- thinking I would put a down payment on the car and discover they needed parts to r More

by fdrangrguy
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
James
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Helpful
June 17, 2023

Always courteous and comprehensive service! We are very pleased with Sheehy and always service our vehicles here. More

by Itsbzar59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 18, 2023 -

Sheehy Ford Lincoln- Richmond responded

Itsbzar59, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Helpful
June 15, 2023

James Vance was excellent as a salesperson. He was accessible, communicated well and made the new car buying process enjoyable. More

by Jim Bennett
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Vance (Five stars)
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Jun 17, 2023 -

Sheehy Ford Lincoln- Richmond responded

Jim, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Helpful
May 23, 2023

Great to work with, whether it for sales or service. Finance office was very helpful in presenting the various extended warranty options and acquiring the best option. More

by al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niki George
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May 24, 2023 -

Sheehy Ford Lincoln- Richmond responded

Al, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Helpful
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