Sheehy Ford - Springfield

I rarely do reviews, but had to take a moment to recognize and acknowledge Jacob Williamson and the team at Sheehy Ford Springfield for their quality customer service and thoroughness in helping me recognize and acknowledge Jacob Williamson and the team at Sheehy Ford Springfield for their quality customer service and thoroughness in helping me find and secure a quality and reliable vehicle for my needs and rather-lengthy requirements. Next time you’re here ask for Jacob! More

Bob, Geoff, and Sena. Managers of service department and GM all refused to admit poor work was done at this location. Had oil leak and the leak was still going on after we Managers of service department and GM all refused to admit poor work was done at this location. Had oil leak and the leak was still going on after we got home. Took it to a new mechanic to prove the leak was still happening and sheehy management went to see the leak and still refused compensation. Terrible, TERRIBLE SERVICE. More

Everyone was very responsive and very helpful! Really good at follow-up. A pleasure to work with. Really good at follow-up. A pleasure to work with. More

We recently traded-in a Ford Explorer and purchased a Ford Explorer from Sheehy Ford of Springfield and it was a great experience. Michael Meadows was our customer representative and he was phenomenal fr Ford Explorer from Sheehy Ford of Springfield and it was a great experience. Michael Meadows was our customer representative and he was phenomenal from start to finish. Mr. Meadows demonstrated subject matter expertise, customer-focus, and professionalism throughout the process. We are very pleased with our purchase and with the entire Sheehy Ford experience, particularly the interaction with Mr. Meadows. More

SYNC Specialist Maxxx Manu was great. Direct and helped the process move quickly. He is a great individual. Direct and helped the process move quickly. He is a great individual. More

Maxxx was my salesperson and he went above and beyond to make sure I received the price i was looking for on a brand new Ford explore. He made the process go smoothly and quickly for my husband and I. Overa make sure I received the price i was looking for on a brand new Ford explore. He made the process go smoothly and quickly for my husband and I. Overall we had a great experience! More

Maxxx was the salesperson who assisted me with my purchase. He was helpful and friendly and did not pressure me to buy. I appreciated his patience with me when I asked a lot of questions. He also mad purchase. He was helpful and friendly and did not pressure me to buy. I appreciated his patience with me when I asked a lot of questions. He also made sure to show me all the features of the car before I made a purchase and again before I drove the car off the lot. He has made himself available to answer any questions even after I took my new car home. More

Bryce Do, Thanks for a great experience on the purchase of my Ford Focus 2016 Wayne Aguirre purchase of my Ford Focus 2016 Wayne Aguirre More

I purchased a new '23 Ford Escape Platinum AWD SUV last week. My experience with the three staff members I interfaced with was without any issues and very enjoyable. Sales Rep Bryce Do was professional, pe week. My experience with the three staff members I interfaced with was without any issues and very enjoyable. Sales Rep Bryce Do was professional, personable, polite and punctual...just about everything a customer could ask for. About a week after my purchase, Bryce offered to help me with all my car's (new to me) technologies in safety, performance and telephone use. Great experience again. I recommend any who are looking for a new, or used, vehicle to visit this "no pressure" sales and management team. Note, this is the fourth vehicle I've purchased from Sheehy Springfield since Oct '06 (two Mustangs, a Taurus and now, the Escape). More