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Sheehy Ford - Springfield
Springfield, VA
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I went to buy a Ford Maverick Salesman Bryce was good salesman. He was in the middle. Dave the you Used Car Manager lied to me 4 different times about payment and interest rate. We did a hand shake on a salesman. He was in the middle. Dave the you Used Car Manager lied to me 4 different times about payment and interest rate. We did a hand shake on a payment and interest rate and he said since the co buyer was working he would email the paperwork to us and I could pick up the truck the next day. Well he didn’t send the the paperwork and didn’t call or text email me. I finally the got hold of the Salesman but Dave didn’t respond to me personally after promised. The price he gave me were new numbers they changed them. Then they changed them again. I have it all on text and photos. After the hand shake from the Manager he did not honor his word. I spent over 2days with these dishonest people. People like him give the car business a bad name. I thought a large company like that didn’t need to do business like that. OMG More
Them Boys, Them Boys, Them Boys! It was an incredibly wonderful experience. Every salesman there treated me like I was their own treasured grandma. No hype, no pushiness, no gimmi It was an incredibly wonderful experience. Every salesman there treated me like I was their own treasured grandma. No hype, no pushiness, no gimmicks. Lots of jokes and smack talk too 🤣(which I loved) I went back and forth for over a month. And every time I returned, them boys made me feel like I was the life of the party and they were just waiting on me to arrive and get the party started! Jake & Jacob (father & son), Jeremy, Roman, Tyler, Zach and Max. And don't forget Tina the awesome finance lady too. It was soo much fun, that if I had the money, I'd buy another car just for the experience! More
Bob, Geoff, and Sena. Managers of service department and GM all refused to admit poor work was done at this location. Had oil leak and the leak was still going on after we Managers of service department and GM all refused to admit poor work was done at this location. Had oil leak and the leak was still going on after we got home. Took it to a new mechanic to prove the leak was still happening and sheehy management went to see the leak and still refused compensation. Terrible, TERRIBLE SERVICE. More
Maxxx was extremely rude, sarcastic, and condescending to me. He has wasted my time and got into a pissing contest with me over a cell phone text. Please read below to understand the full story. Today, I me. He has wasted my time and got into a pissing contest with me over a cell phone text. Please read below to understand the full story. Today, I reached out to Sheehy Ford dealership to purchase a CPO vehicle. Initially, Maxxx provided me with a price breakdown which I responded with my offer. Subsequently, I spoke to the manager Araz Akrawi about my proposed offer and we could not work out a deal. For this reason, I decided to move on. This is when Maxxx asked me to call him. During this phone call, I told him "Why buy a used vehicle for such a high price when I could just buy a new one for a bit more". I mentioned to Maxxx that I am actively talking to other dealerships to get the best possible deal on new or old vehicles. Yesterday I sold my car so I need a new one asap and I was ready to make a deal this weekend. During the call, Maxxx persisted in giving him a price breakdown of a new vehicle that I was negotiating with another dealership. I did ask Maxxx about the relevance of providing a price breakdown of a new vehicle to get my proposed offer accepted for an old vehicle from your dealership. Maxxx responded, if I show him this new vehicle's price breakdown then he will skip his used car manager, Mr. Akrawi, and will speak to you directly to the GM to get my proposed offer accepted for the CPO vehicle. Instead, the second I sent him the price breakdown, he started using his sarcastic voice and started to patronize me. He even said to me that this new vehicle price breakdown is "too good to be true". I provided him with proof of the I immediately told him that if he can't help me then he should stop wasting my time. He ignored my suggestion and keep texting me and got into a pissing contest with me. Dealership and salesperson already have a negative reputation in the society so why make it worse? More
We recently traded-in a Ford Explorer and purchased a Ford Explorer from Sheehy Ford of Springfield and it was a great experience. Michael Meadows was our customer representative and he was phenomenal fr Ford Explorer from Sheehy Ford of Springfield and it was a great experience. Michael Meadows was our customer representative and he was phenomenal from start to finish. Mr. Meadows demonstrated subject matter expertise, customer-focus, and professionalism throughout the process. We are very pleased with our purchase and with the entire Sheehy Ford experience, particularly the interaction with Mr. Meadows. More
Maxxx was my salesperson and he went above and beyond to make sure I received the price i was looking for on a brand new Ford explore. He made the process go smoothly and quickly for my husband and I. Overa make sure I received the price i was looking for on a brand new Ford explore. He made the process go smoothly and quickly for my husband and I. Overall we had a great experience! More
Maxxx was the salesperson who assisted me with my purchase. He was helpful and friendly and did not pressure me to buy. I appreciated his patience with me when I asked a lot of questions. He also mad purchase. He was helpful and friendly and did not pressure me to buy. I appreciated his patience with me when I asked a lot of questions. He also made sure to show me all the features of the car before I made a purchase and again before I drove the car off the lot. He has made himself available to answer any questions even after I took my new car home. More