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Sheehy Honda
Alexandria, VA
1,314 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 28, 2022
The service department at Sheehy Honda is the reason I own a Honda. I have known Vijay for many years. He has been at my side for the good and bad of three vehicles. He is trust worthy and knowledgeable. own a Honda. I have known Vijay for many years. He has been at my side for the good and bad of three vehicles. He is trust worthy and knowledgeable. He is a straight shooter and he does whatever he can to assist. I think he lives at the dealership. Rachel is there when Vijay isn't and her level of professionalism matches that of Vijay. They are a solid team and I'm happy to have them in my corner! More
by rflorajr
Employees Worked With
Vijay Krishna, Rachel Higgins
Helpful April 25, 2022
Since I posted a review on this site, the finance manager, Farid, took steps to do the right thing. I had since gone back to re-sign the paperwork without any problems. At least, I appreciate the fac manager, Farid, took steps to do the right thing. I had since gone back to re-sign the paperwork without any problems. At least, I appreciate the fact that he recognized my frustration and took steps to resolve my complaints. More
by Regine11102000
Employees Worked With
Farid
April 21, 2022
When I went to this store and was told my salesman of many years, Siam, had quit from that store, I should have taken the cue and ran! Being a reliable customer to Sheehy Honda is not worth a penny to th many years, Siam, had quit from that store, I should have taken the cue and ran! Being a reliable customer to Sheehy Honda is not worth a penny to that store. I just bought a CRV, went to their finance, and was told nothing but lies by their finance guy. He sold me warranty and didn't even explain to me. I went home and went through all my paperwork and realized the figures didn't make sense. Went back to this nasty store and canceled the extended warranty. Instead of letting me re-sign a new contract, the finance manager, fared, refused and lied to me that even though I canceled, my payment will stay the same. My wife and I were helpless and couldn't do anything. After searching for my original salesman, Siam who now works for Hendrick Honda, and explaining everything, he was shocked! He explained to me that since I went back that quickly, it's mostly likely the contract I signed was not submitted, and the finance guy should have helped me. Anyway, I learned my lesson. NEITHER ME NOR ANY FRIENDS OR FAMILY OF MINE WILL EVER DO BUSINESS WITH SHEEHY HONDA. And I don't recommend that store to person. Please, if you want Honda, Go see Siam Ezoa in Woodbridge Honda. More
by Regine11102000
Employees Worked With
Farid
April 21, 2022
The finance department is entirely unresponsive. They failed to pay off the lien on my trade-in (which they have already listed for sale), such that I was required to make an additional payment to a They failed to pay off the lien on my trade-in (which they have already listed for sale), such that I was required to make an additional payment to avoid late fees. In addition, they dealer owes me nearly $4,000, but have failed to respond to any emails, calls, or even letters! I am considering consulting a consumer protection attorney if this matter is not responded to appropriately. Surely, the dealership is engaging in poor customer service at the least and, at the worst, well, that's for the law to decide. More
by ckernans
Employees Worked With
Mark Clarke
April 20, 2022
This was my fourth car purchase in the last twenty years with the same salesperson. We purchased Honda Pilot and the transaction was very smooth. It was a friendly environment and the team helped us in ever with the same salesperson. We purchased Honda Pilot and the transaction was very smooth. It was a friendly environment and the team helped us in every step. More
by Ravi
Employees Worked With
Abdullah Qaderi, Sina Mohabat, Karl Prucker, Rita Adomaityte
April 08, 2022
Rachel is always great to work with. Her customer service is outstanding. Unfortunately, I’m moving from the area, but would continue to go to Rachael for all of my car maintenance and Her customer service is outstanding. Unfortunately, I’m moving from the area, but would continue to go to Rachael for all of my car maintenance and repair if I could! More
by kmunch
Employees Worked With
Rachel Higgins
