Sheehy Lexus of Annapolis

This was my third transaction with Henry Fox. Each transaction was a very pleasant experience. He is a true professional and has my full trust. transaction was a very pleasant experience. He is a true professional and has my full trust. More

I was recently at the dealer to have a service completed on my 2010 RX350 and I let Shandrial Hudson know I was going to be there and that I was interested in the 2013 RX350 and asked if she could show me t on my 2010 RX350 and I let Shandrial Hudson know I was going to be there and that I was interested in the 2013 RX350 and asked if she could show me the new colors and explain the new features. While it was her day off, she willingly came in and took the time to show me the colors I was interested in and explained all the new features. How she remembers all the different models and options, I'll never know, but she always has the answers for me. If she doesn't know, she will make every effort to find out and keep you informed. I did not make a purchase that day, but about 30 days later Shandrial and I talked via email and the phone and I came back in and I purchased the 2013 RX350 I had wanted. She took the time to reprogram my presets while I was signing papers and then took time to explain the differences to me and helped me get everything setup and working before I left the dealership. You can't ask for better customer service! The service department is fantastic and so friendly and treat you with respect and make you feel you are special and that is very important to me and to many car owners. I usually drop off my vehicle, get a loaner and go shopping at Annapolis Mall, while my car is serviced. I am called when my car is ready and when I return, it is always ready and cleaned. I would suggest anyone wanting a no pressure car buying experience to contact Shandrial Hudson because she will work with you to get you the best deal and she keeps in contact with you after purchase to make sure everything is fine and to answer any questions or concerns you have. I can say that in a few years, I will be back to check out the new models and of course I will ask for Shandrial! More

I have recently purchased my third Lexus thru Sheehy Lexus of Annapolis. I guess there is a good reason for my continued patronage. The first two were bought with the help of Chris Powell, now Finance Lexus of Annapolis. I guess there is a good reason for my continued patronage. The first two were bought with the help of Chris Powell, now Finance Manager for Sheehy. The last one was purchased with the assistance of Shandrial Hudson. Chris and Shandy have been delightful to work with, paying attention to detail and easing the process. Shandy follows up thoroughly, assuring my continued satisfaction. Guess where I will buy my fourth Lexus? More

I have taken my car to Sheehy Lexus for Service for several years now. I always go to Ralph Velez. He always greets me with a smile, provides accurate information regarding any repairs and why they several years now. I always go to Ralph Velez. He always greets me with a smile, provides accurate information regarding any repairs and why they need to be done. If I need a loaner, he always has it ready for me. I come from Fredericskburg Va. for Service, and can't imagine going anywhere else. Karla Melgar More

I have only had my 2002 RX300 serviced at this dealership. I 'm so pleased with the service I received. I ask for Ralph every time and he is always available and happy to see me. He let's me kn dealership. I 'm so pleased with the service I received. I ask for Ralph every time and he is always available and happy to see me. He let's me know the staus of my car and expains it so that I even understand. The mechanics know my car very well. I trust them and I highly recommend them. More

If you are in the market for a Lexus I highly recommend Sheehy. I found my saleswoman Kelly List and her husband Chris to be extremely patient, knowledgeable and professional. I am a female buyer. Prior to Sheehy. I found my saleswoman Kelly List and her husband Chris to be extremely patient, knowledgeable and professional. I am a female buyer. Prior to visiting Sheehy I went to another local MD Lexus dealer. After 15 minutes in the place I walked out. On the advise of another female buyer I went to Sheehy and was not disappointed. My buying experience exceeded my expectations and I received a very competitive price. I would without hesitation send any friend or relative in the market for a Lexus to Kelly and the team at Sheehy. Their support didn't stop when I drove off the lot. They continue to support me as I learn how to use all of the technology in the car. Thank you Kelly and Chris. You two are the best!! More

Erick Morris is the epitome of what all new car sales representatives should strive for. Not only was he a total professional, he put me at ease and showed a sincere interest in meeting our family's tra representatives should strive for. Not only was he a total professional, he put me at ease and showed a sincere interest in meeting our family's transportation needs. He was so patient and willing to discuss all of my concerns. If you are in the market for a Lexus and want to experience the best - ask for Erik! More

We purchased our first Lexus RX eight years ago from Sheehy Lexus of Annapolis. The service given by them over those eight years has been exceptional. In fact, we moved to over a hundred miles away, y Sheehy Lexus of Annapolis. The service given by them over those eight years has been exceptional. In fact, we moved to over a hundred miles away, yet continued to have our SUV serviced in Annapolis at Sheehy Lexus. So, when we gave that vehicle to our daughter, we decided on another Lexus RX, this time a 2012 SUV. We know we will get the same great service from this dealership. To top it off, we were fortunate to have a very knowledgeable and honest sales person by the name of Kelly List. She was responsive, informative, was able to answer our many questions about the new version RX vs. our 2004 RX. Kelly's follow-up was also exceptional. We actually didn't even have to go to the showroom. In less than 24 hours from our first contact with her, she delivered our vehicle to us in another state. Furthermore, we decided to add some accessories, and she handled those transactions just as efficiently. So now we add our kudos to Kelly List, as well as Sheehy's excellent Service Department. More

We used their internet sales website to look at the inventory and ask for assistance. Chris List immediately followed up with us about our interest in a CT200 hybrid. He was very knowledgeable and answ inventory and ask for assistance. Chris List immediately followed up with us about our interest in a CT200 hybrid. He was very knowledgeable and answered our many questions about the hybrid technology. It really helped that he owned the vehicle and could answer questions from first hand experience. The sales process was also very simple. Chris had everything ready and prepared when we arrived, we just had to sign on the dotted line. I used their YouTube video to help setup homelink for our garage! More

The best experience we've had with a dealer, ever. Everyone was polite and most importantly we were not pressured into anything. Thanks Eric and Chris! The Wrights. Everyone was polite and most importantly we were not pressured into anything. Thanks Eric and Chris! The Wrights. More