Sheehy Lexus of Annapolis

My wife and I just recently leased a RX-350 F Sport. We absolutely love the vehicle and it is everything you would expect with the name Lexus attached to it. Chris Martin was our sales associate and his pr absolutely love the vehicle and it is everything you would expect with the name Lexus attached to it. Chris Martin was our sales associate and his professionalism and product knowledge was first rate. Every question we had about the car was clearly explained and Michelle Mitchell was excellent in explaining all financing and lease questions we had. We showed up late in the day and the dealership was closing at 6pm. Chris and Michelle stayed until 8pm completing paperwork and getting the vehicle ready to go. I also would like to commend the people in the service dept. that prepped the car for delivery for us that evening as they had to stay late as well. Everyone at the dealership was helpful and a pleasure to deal with. My wife generally drives the RX-350 and sometimes does not get home until 10pm. I enjoy driving the car so much I'll hop in it when she gets home just to go for a ride. The finest vehicle I have ever owned. More

Very profession group. Chris List worked with my wife and me for close to six months providing us options - but never pressuring us. Great overall experience! me for close to six months providing us options - but never pressuring us. Great overall experience! More

I had a great experience at this dealer, and recommend it strongly. I shopped around online with various companies and found a perfect car at Sheehy Lexus of Annapolis. I sent an e-mail requesting more infor strongly. I shopped around online with various companies and found a perfect car at Sheehy Lexus of Annapolis. I sent an e-mail requesting more information on a Sunday when they were closed and I received an e-mail from Chris List on Monday morning stating the car was still available and to come in and look at it. I'm glad I did, because every step was a breeze, from the test drive to financing. Chris is very courteous and professional - he offered water and coffee multiple times. The dealership itself is very clean and welcoming, and I recommend it to anyone looking for a new or used vehicle! More

Spectacular customer service from start to finish! Chris has helped me purchase 3 cars now. I had exceptional service with each purchase (my GX & my new RX450H). My last purchase was for my mom and it wasn' has helped me purchase 3 cars now. I had exceptional service with each purchase (my GX & my new RX450H). My last purchase was for my mom and it wasn't even a Lexus. I asked Chris to help us find a used car for my parents. We gave him the information on what we were looking for and within 24 hours he had a viable candidate for us to look at the Lexus dealership. He took the time to familiarize himself with the car history etc... to help us have an even better test drive experience. The care wan't ready to be driven home so Chris actually delivered the car to my parents who live over an hour away. Can not be more thankful for all of his help. More

This was my third transaction with Henry Fox. Each transaction was a very pleasant experience. He is a true professional and has my full trust. transaction was a very pleasant experience. He is a true professional and has my full trust. More

I was recently at the dealer to have a service completed on my 2010 RX350 and I let Shandrial Hudson know I was going to be there and that I was interested in the 2013 RX350 and asked if she could show me t on my 2010 RX350 and I let Shandrial Hudson know I was going to be there and that I was interested in the 2013 RX350 and asked if she could show me the new colors and explain the new features. While it was her day off, she willingly came in and took the time to show me the colors I was interested in and explained all the new features. How she remembers all the different models and options, I'll never know, but she always has the answers for me. If she doesn't know, she will make every effort to find out and keep you informed. I did not make a purchase that day, but about 30 days later Shandrial and I talked via email and the phone and I came back in and I purchased the 2013 RX350 I had wanted. She took the time to reprogram my presets while I was signing papers and then took time to explain the differences to me and helped me get everything setup and working before I left the dealership. You can't ask for better customer service! The service department is fantastic and so friendly and treat you with respect and make you feel you are special and that is very important to me and to many car owners. I usually drop off my vehicle, get a loaner and go shopping at Annapolis Mall, while my car is serviced. I am called when my car is ready and when I return, it is always ready and cleaned. I would suggest anyone wanting a no pressure car buying experience to contact Shandrial Hudson because she will work with you to get you the best deal and she keeps in contact with you after purchase to make sure everything is fine and to answer any questions or concerns you have. I can say that in a few years, I will be back to check out the new models and of course I will ask for Shandrial! More

I have recently purchased my third Lexus thru Sheehy Lexus of Annapolis. I guess there is a good reason for my continued patronage. The first two were bought with the help of Chris Powell, now Finance Lexus of Annapolis. I guess there is a good reason for my continued patronage. The first two were bought with the help of Chris Powell, now Finance Manager for Sheehy. The last one was purchased with the assistance of Shandrial Hudson. Chris and Shandy have been delightful to work with, paying attention to detail and easing the process. Shandy follows up thoroughly, assuring my continued satisfaction. Guess where I will buy my fourth Lexus? More

I have taken my car to Sheehy Lexus for Service for several years now. I always go to Ralph Velez. He always greets me with a smile, provides accurate information regarding any repairs and why they several years now. I always go to Ralph Velez. He always greets me with a smile, provides accurate information regarding any repairs and why they need to be done. If I need a loaner, he always has it ready for me. I come from Fredericskburg Va. for Service, and can't imagine going anywhere else. Karla Melgar More

I have only had my 2002 RX300 serviced at this dealership. I 'm so pleased with the service I received. I ask for Ralph every time and he is always available and happy to see me. He let's me kn dealership. I 'm so pleased with the service I received. I ask for Ralph every time and he is always available and happy to see me. He let's me know the staus of my car and expains it so that I even understand. The mechanics know my car very well. I trust them and I highly recommend them. More

If you are in the market for a Lexus I highly recommend Sheehy. I found my saleswoman Kelly List and her husband Chris to be extremely patient, knowledgeable and professional. I am a female buyer. Prior to Sheehy. I found my saleswoman Kelly List and her husband Chris to be extremely patient, knowledgeable and professional. I am a female buyer. Prior to visiting Sheehy I went to another local MD Lexus dealer. After 15 minutes in the place I walked out. On the advise of another female buyer I went to Sheehy and was not disappointed. My buying experience exceeded my expectations and I received a very competitive price. I would without hesitation send any friend or relative in the market for a Lexus to Kelly and the team at Sheehy. Their support didn't stop when I drove off the lot. They continue to support me as I learn how to use all of the technology in the car. Thank you Kelly and Chris. You two are the best!! More