Shelbyville Chrysler Products

The sales lady was nice enough, I was ready to buy with pre-approval (best rates available anywhere). I will be buying a Jeep from someone just not here. When my wife and I wouldn't let them finance for th pre-approval (best rates available anywhere). I will be buying a Jeep from someone just not here. When my wife and I wouldn't let them finance for their kickbacks they raised the price 4,000 dollars. Bait and switch dealership, I will avoid and tell everyone I know not to shop here. It only took about 10 minutes to find out they were not willing to work with us on anything except their terms. More

Dealer listed car for just under 16 k. When I asked for a quote, it was given based on the MSRP, not the advertised price. Extras were added that I did not request and the "dealer fees" ar When I asked for a quote, it was given based on the MSRP, not the advertised price. Extras were added that I did not request and the "dealer fees" are roughly 3 times those I've found in other dealerships. I was called by the finance manager to try for a deal but he would not negotiate unless I agreed to finance. All in all, a very unpleasant experience. I expected to buy a car based on the published price. Adding 1k because I did not have a trade in and another 1000 if I did not want to finance is deceptive and unethical. On the up side, the salesman Kaleb was pleasant. He said he was new and could not tell me how much it would be to ship the car to Cincinnati or even if they could ship, but at least he didn't just make things up More

Not very friendly and not very honest do not go here to buy a vehicle buy a vehicle More

Horrible experience from the start. They first didn’t want to work with me after I found a truck that I liked. No budging on price at all. Then received a phone call that evening that t They first didn’t want to work with me after I found a truck that I liked. No budging on price at all. Then received a phone call that evening that they would work with me. Drive 4 hrs there to look at truck. Finance manager James Moore was not upfront about the financing and added $4192 to the financing. No I was not asked if I wanted a warranty or towing or anything else. I have AAA. Do not need all that. After a phone call to Mr Moore he was very belligerent and barely let me talk. My truck is going back to today and attorney notified. Buyer be very aware about this dealership. Very underhanded and not upfront . Doug May. More

I just bought a new Dodge Charger. One of many cars I bought at this dealership. It was a good experience. The sales, finance, service and parts staff are always helpful. I recei One of many cars I bought at this dealership. It was a good experience. The sales, finance, service and parts staff are always helpful. I received a fair price on my trade in and on the new car. More

Amazing service with great customer service. I will highly recommend this dealership to all my friends and family. I will highly recommend this dealership to all my friends and family. More

Went to this dealership to purchase a truck. Initially was told we could not get the deal we wanted. Left the dealership. Was hounded all day with texts and calls. They came up with a excepatble Initially was told we could not get the deal we wanted. Left the dealership. Was hounded all day with texts and calls. They came up with a excepatble deal.we continued to look at trucks online.we the the same truck. They had raised the price by $3000.I called talked with the General manager, he assured me our deal would be honored. So this is a good dealership. More