Shelor Toyota

Just about the worse service experice I have ever had. Went in for timing belt and water pump after getting a quote over the phone. While there they agreeded to also do oil change and new inspection. Th Went in for timing belt and water pump after getting a quote over the phone. While there they agreeded to also do oil change and new inspection. They called to "bump up" $160 worth of brake work which I did myself in the parking lot of Advance Auto a block away from them in 30 minutes for $30 bucks. It passed inspection and I drove it away. The next day, 150 miles away, the engine is leaking oil like crazy, a quart every 25 miles, smoking and smell like burning oil due to service installing the wrong Toyota iol filter on a Toyota car...How stupid can you get? I drove back 150 miles to Shelor Service center for then to correct their problem which they did but overall, I'll do all work myself or take it to any shade tree mechanic before I go back to them for service. Now i can't help but question the quality of the work on timing belt replacement, and expect it to crap out any moment due to poor workmanship. More

Julia provided me with exactly what I asked for and did it in such a timely manner, I could not believe it. This was the best experience I have ever had buying a car. I spent the least time I have ever s it in such a timely manner, I could not believe it. This was the best experience I have ever had buying a car. I spent the least time I have ever spent in a dealership and got what I wanted at the price I asked for. She delivered!!! More

My buying experience at Shelor Toyota was wonderful. My salesman, Pete Jones was very helpful in obtaining a deal that made me feel good about purchasing a new 4runner. I purchased my new runner 4 hours f salesman, Pete Jones was very helpful in obtaining a deal that made me feel good about purchasing a new 4runner. I purchased my new runner 4 hours from home, I was unable to come to terms with a local dealer. I stopped in Shelor because it was close to our hotel and thought I would see if they would give me they deal I wanted. So three dealerships later and 4 hours from home I was pleasantly surprised to drive my 4runner home. More

Great experience at Shelor Toyota! Only wish I could have negotiated a slightly lower sales price. I ultimately got about 7% off sticker, and am very satisfied with the transaction. The staff was courteous a negotiated a slightly lower sales price. I ultimately got about 7% off sticker, and am very satisfied with the transaction. The staff was courteous and very helpful in the process. I would recommend all buyers choose to negotiate price, and also negotiate interest rate, as I was able to get both lessened just by asking. More

Very pleased with the deal we received on our new vechicle. Mike Gummer was excellent in providing information but more importantly in listening to what we needed. After hearing our needs he provided vechicle. Mike Gummer was excellent in providing information but more importantly in listening to what we needed. After hearing our needs he provided options and did not pressure one over the other. Our financing was simple and easy. Mark did a great job explaining the process. Overall best experience I have ever had buyinig a car. More

Overall experience was simple, easy and satisfying. Overall experience was simple, easy and satisfying. Without hesitation, I will buy from this dealer and this salesperson in the future when I'm looki Overall experience was simple, easy and satisfying. Without hesitation, I will buy from this dealer and this salesperson in the future when I'm looking for another vehicle to purchase. I will also reccommend this dealer to my friends and family members More

Salesman was patient, helpful and very knowledgeable about the vehicle I was interested in. He allowed me plenty of time to test drive the vehicle on my own. I did not feel hassled or pressured while ne about the vehicle I was interested in. He allowed me plenty of time to test drive the vehicle on my own. I did not feel hassled or pressured while negotiating, and Chad worked honestly and straightforward when providing answers to questions about pricing and fees. One more thing: not a lot of waiting around, which is common at some dealerships. Once the deal was done, Chad sped the process along to have me out pretty quickly. Overall a positive experience and I would highly recommend others to work with him specifically when interested in purchasing a new vehicle at this dealership. More

Our total experience at Shelor Toyota was A-one. We were especially impressed with Corey Harris, our salesman. He was friendly but not pushy, knowledgeable and well-trained regarding the product. Corey went especially impressed with Corey Harris, our salesman. He was friendly but not pushy, knowledgeable and well-trained regarding the product. Corey went out of his way to please us. Even though we drove an old 1994 pickup on the lot for our first visit, he immediately came to our aid. There are sales people who would think, "There is no way they will buy a vehicle from me. Why waste my time?" He is an asset to your company! More

My Sales Representative, Corey Harris, was very My Sales Representative, Corey Harris, was very informative, direct, and honest. I experienced a distinct absence of the usual high-pressure sal My Sales Representative, Corey Harris, was very informative, direct, and honest. I experienced a distinct absence of the usual high-pressure sales tactics that I found at other dealers, yet the pricing was very competitive. It was an absolute pleasure purchasing my 2011 Toyota RAV4 from Corey Harris at Shelor Motor Mile Toyota. Sincerely, James H. Allen, PhD. More

Dealership staff was very friendly and very pleasant to work with. Alyson Daddazio was very knowledgeable and she was able to answer my questions. I was very impressed that she was very patience with me work with. Alyson Daddazio was very knowledgeable and she was able to answer my questions. I was very impressed that she was very patience with me because I had not purchased a new vehicle in several years and she made the sales transaction and process very easy. More