My family has previously had a good relationship with this business. We have purchased a total of 3 cars from them, paid upfront with cash. When my mother showed up to inquire about a new car, the salesperson Jenna tried very hard to get her into a car she couldn't afford. This is normal sales tactics. But what is unacceptable is that she went behind my mother's back to call HER mother to ask if she could loan out money to buy a more expensive car. This is not an acceptable thing to do. She did not even tell my mother she had done so, and upon being told off by my grandmother, changed tactics to asking my mom to finance.
Jenna, you seemed very nice and were our go-to person to purchase cars from, but this was crossing the line in a major way. You will not be getting any more of our business, and I wholeheartedly urge any potential buyers who value their personal privacy to find another dealership when it comes time to buy a car.