Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Shields Chrysler Dodge Jeep RAM - Service Center
Rantoul, IL
321 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
321 Reviews of Shields Chrysler Dodge Jeep RAM - Service Center
Sort by
September 29, 2020
My service was done very well and in a timely manner. Every thing was explained to me about what they did and what I should keep a eye on. I am very impressed by the customer service. Every thing was explained to me about what they did and what I should keep a eye on. I am very impressed by the customer service. More
by tim_nuss
Verified CustomerEmployees Worked With
Tynan Hedrick
Helpful September 28, 2020
I have been there 4 times for repairs and they still aren't corrected. The service staff have been cordial and even want to test drive the vehicle with me confirming my issues but there are still the sa aren't corrected. The service staff have been cordial and even want to test drive the vehicle with me confirming my issues but there are still the same issues. More
by wduke2558
Employees Worked With
September 28, 2020
Did an excellent job on the car and actually was done before promised. Enjoy supporting my local business and the people at shields are excellent. before promised. Enjoy supporting my local business and the people at shields are excellent. More
by jochip60
September 28, 2020
I’ve dealt with Shields Auto Center for several years and have always been impressed with their professionalism. They are very reliable and do top notch work. have always been impressed with their professionalism. They are very reliable and do top notch work. More
by BROWN661_6
Employees Worked With
September 22, 2020
Your dealership was amazingly clean and well prepared to protect your customers from the Covid virus, which was most appreviated! Service was great! Elaine Taylor protect your customers from the Covid virus, which was most appreviated! Service was great! Elaine Taylor More
by et43
September 21, 2020
Everything was great thanks you always take real good care of us each and every time you are wonderful to work with thanks again marcia care of us each and every time you are wonderful to work with thanks again marcia More
by marcia31863
September 19, 2020
this was the first time i requested service. waited while my car was serviced. this entire time everyone was professional. they also ensured the guidelines for social distancing was adhered to. grea while my car was serviced. this entire time everyone was professional. they also ensured the guidelines for social distancing was adhered to. great experience. More
by milliejd
September 17, 2020
I have been a Service Customer of Shields Auto Center for many years. It was a pleasure to visit their New Facility and again see the same smiling faces that have always greeted me. I appreciate the prompt many years. It was a pleasure to visit their New Facility and again see the same smiling faces that have always greeted me. I appreciate the prompt polite manner in which I am always treated. I continue to return because because I receive good value for my money. More
by notredameone
Employees Worked With
September 16, 2020
Great friendly service. Waited while my car was serviced and everyone I was in contact with followed guidelines for social distancing, wore masks, etc. Waiting area was very clean. and everyone I was in contact with followed guidelines for social distancing, wore masks, etc. Waiting area was very clean. More
by BevH
Employees Worked With
August 15, 2020
Had an awesome experience from my salesperson Cory and Financial manager Theresa. Sheilds definitely puts the customer first. I would recommend them to anyone looking to purchase an automobile. First Clas Financial manager Theresa. Sheilds definitely puts the customer first. I would recommend them to anyone looking to purchase an automobile. First Class Dealership! More
by Bigj59
