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Shottenkirk Fort Madison

Fort Madison, IA

Overview
Employees
Reviews
Vehicles
4.7
271 Reviews
Welcome to Shottenkirk Chevrolet Buick GMC Fort Madison We at Shottenkirk Chevrolet Buick GMC Fort Madison are dedicated to providing hassle-free services to our customers, which has made us a premier choice for new and used cars near Burlington. Whether you're looking for a brand-new car or need to get your current vehicle tuned up, we've got your back at Shottenkirk Chevrolet Buick GMC Fort Madison. See why we stand out among other Chevy dealers in Iowa and visit us today. We assure you that we will go that extra mile to make sure that you leave our showroom completely satisfied. Keokuk, IA Chevrolet, Buick, and GMC customers can call Shottenkirk Chevrolet Buick GMC Fort Madison at (318) 259-5048 to schedule an appointment with our experts today!
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5031 Ave O

Fort Madison, IA

52627

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Showing 271 reviews

May 01, 2024

Excellent customer service Daniel Stewart was very informative and very helpful and extremely polite and courteous More

by kubotakx61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Stewart 5 stars
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May 02, 2024 -

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

Helpful
April 28, 2024

Friendly service and let me know what was going on with my car. Would recommend More

by lisaodell2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
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Apr 29, 2024 -

Shottenkirk Fort Madison responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
April 28, 2024

It's not a bad place if your looking for a car or truck. The paper work is crazy there More

by PATTONJEREMY84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Overberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Mason
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Shottenkirk Fort Madison responded

JEREMY, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

Helpful
April 28, 2024

Upon further inspection of my tire rod technicians, didn’t bother to Grease it and it has been dry for a long time will not be going back ever again More

by ethan250x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Apr 29, 2024 -

Shottenkirk Fort Madison responded

ethan, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 319-205-0808 and ask for one of our managers.

Helpful
April 27, 2024

Shottenkirk is a very professional dealer driven by the desire to totally satisfy their customers. More

by MLAMPE
Recommend Dealer
Yes
Employees Worked With
Jamie Mundth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Overberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittney McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Richardsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

Helpful
April 21, 2024

Danielle was super! ! No problems. Happy with what was done. Will go back in the future More

by timmlamb68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle was great
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Apr 22, 2024 -

Shottenkirk Fort Madison responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Fort Madison. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Helpful
April 16, 2024

I took my car in for a diagnostics and an alignment on a Thursday morning and couldn’t get it back until Monday. No returned calls either. More

by poohbear.6865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle
Report | Print
Apr 17, 2024 -

Shottenkirk Fort Madison responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 319-205-0808 and ask for one of our managers.

Helpful
April 15, 2024

Purchase of a 2024 GMC Sierra was handled in an excellent manner. Brittney was very knowledgeable of the vehicle and its technology.A bed cover was put on by the service dept. when we’re completing the trans More

by SKHSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittney McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 10, 2024

They serviced my truck efficiently. Service mgr. let me know when my truck was done. More

by TRACEYANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Richardsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Shottenkirk Fort Madison responded

TRACEY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
April 06, 2024

They do all our service work and I don’t have any complaints of the service I have received More

by CARTROC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Mundth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Overberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Washburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittney McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Richardsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2024 -

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

Helpful
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