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Shottenkirk Honda Decatur - Service Center

Decatur, AL

4.8
144 Reviews
Call Service Center (256) 355-3636

144 Reviews of Shottenkirk Honda Decatur - Service Center

Sort by
September 13, 2023

Scheduled service for my Honda. Service was quick and personnel were helpful. Will return again. More

by HOWIEJEN
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2023 -

Shottenkirk Honda Decatur responded

HOWIEJEN, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
September 13, 2023

Really appreciated how quickly and thoroughly the appointment was completed. They got me in and out within an hour, which was WONDERFUL. More

by AMELIA_MSDAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Akins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2023 -

Shottenkirk Honda Decatur responded

AMELIA_MSDAR, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

Helpful
September 08, 2023

Scheduled oil change and tire rotation for 1030. I was greeted and quickly checked in. All service was performed on time. Great pricing and service. Nice, comfortable waiting area. More

by AGAPECARPETCARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Shottenkirk Honda Decatur responded

AGAPECARPETCARE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
September 07, 2023

Appointment made easily. they were very nice when I arrived and completed the work that we decided on in a timely manner. More

by lisaplus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2023 -

Shottenkirk Honda Decatur responded

lisaplus, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Honda Decatur in the future!

Helpful
September 07, 2023

They only done what I asked for. I needed an oil change and that is what I got. More

by RABAILEY25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2023 -

Shottenkirk Honda Decatur responded

RABAILEY25, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
September 07, 2023

Sorry, I do not know Mary Akins. Michael helped me when my car was serviced, and he was very nice. More

by ABWHITT55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Farmer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chandler McDurmon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Rigdon, Andrew Todd, Kasten Farmer
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Sep 07, 2023 -

Shottenkirk Honda Decatur responded

ABWHITT55, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Helpful
August 31, 2023

Service department was very friendly and courteous. I was very pleased that my problem was diagnosed and repaired in a timely manner. More

by GPFERRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Akins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2023 -

Shottenkirk Honda Decatur responded

GPFERRELL, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
August 31, 2023

Excellent service. Easy to schedule. Staff very friendly. Shuttle is available. Will definitively come back again here More

by CESAR_GARCIARODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Sep 03, 2023 -

Shottenkirk Honda Decatur responded

CESAR_GARCIARODRIGUEZ, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

Helpful
August 31, 2023

I highly recommend Shottenkirk Honda for your new or used vehicle purchase. The sales manager, Mason and my salesperson Dru were totally helpful in getting me in a vehicle without any complications. More

by TDIXON0110
Recommend Dealer
Yes
Employees Worked With
Kelsey Sternberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dru Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Rigdon
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Sep 03, 2023 -

Shottenkirk Honda Decatur responded

TDIXON0110, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

Sep 03, 2023 -

TDIXON0110 responded

Don’t hesitate to visit Shottenkirk Honda for your next vehicle purchase!

Helpful
August 25, 2023

Service work and computer went quickly and I was informed of each action, kinda like a progress report. I was very satisfied. More

by JHARDISON13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2023 -

Shottenkirk Honda Decatur responded

JHARDISON13, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
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