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Shottenkirk Kia of Quincy - Service Center

Quincy, IL

4.8
281 Reviews

281 Reviews of Shottenkirk Kia of Quincy - Service Center

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August 13, 2025

My dealings with this dealership have been with the service department and I have always been very satisfied with the service. Not so much the charges, lol. Jesse and Brooke always talk with me about m More

by walexander1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse in service department.
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Aug 13, 2025 -

Shottenkirk Kia of Quincy responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Kia of Quincy!

August 11, 2025

Jessie did an amazing job working with me and put in alot of time and effort. More

by Lhouse1316
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jessie
Report | Print
Aug 11, 2025 -

Shottenkirk Kia of Quincy responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 11, 2025

The service dept is awesome with customer service and performance of quality work! Very knowledgeable and helpful! More

by Bldiet
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke in service
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Aug 11, 2025 -

Shottenkirk Kia of Quincy responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Kia of Quincy.

August 08, 2025

I took my seltos in for a recall and batteries replaced in my fob Jesse took care of me it was done in a swift manner when it was finished Jesse came over and got me from the waiting area couldn't ask f More

by cakers52
Workmanship
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 08, 2025 -

Shottenkirk Kia of Quincy responded

Thanks for sharing your thoughts about your experience with Shottenkirk Kia of Quincy. We appreciate your business and hope to see you again soon!

August 03, 2025

Very knowledgeable staff. Always treated with respect. Will continue to have our vehicle serviced at this dealership. Jesse and Brooke go above and beyond to see that you are More

by svb337@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse and Brooke
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Aug 03, 2025 -

Shottenkirk Kia of Quincy responded

Thanks for sharing your thoughts about your experience with Shottenkirk Kia of Quincy. We appreciate your business and hope to see you again soon!

July 18, 2025

It is one of the best in Quincy Brook and Jesse are the best. You’re so lucky to have them friendly helpful. More

by yvonne_camp05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse and Brook at the Quincy store
Report | Print
Jul 23, 2025 -

Shottenkirk Kia of Quincy responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Kia of Quincy!

July 14, 2025

Brooke and Jason are very helpful, courteous and always explains everything to me that they’re doing to my car. I appreciate both of them very much. More

by kjy1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2025 -

Shottenkirk Kia of Quincy responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Kia of Quincy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 12, 2025

I love my Kia Sorento. The Kia service department is exemplary, excellent, great, fantastic, wonderful!!! More

by peggycumby6931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jul 23, 2025 -

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 10, 2025

The team at shontenkrik kia quincy il is the best. They are always professional and great to work with. More

by SMCLHJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marci Musolino-Mayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2025 -

Shottenkirk Kia of Quincy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

June 25, 2025

Shottenkirk Kia has had our business for 20 years now! Everyone is excellent from the front door to the end of your visit! The Service Department will not steer you wrong!!! More

by EVIE37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Service Employees
Report | Print
Jun 26, 2025 -

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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