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Marci Musolino-Mayes
Marci Musolino-Mayes at Shottenkirk Kia of Quincy

Marci Musolino-Mayes

Finance Manager

Shottenkirk Kia of Quincy

1330 N 24th St
Quincy, IL 62301

4.7
21 Reviews
4.7

21 Reviews

Write a Review

21 Reviews of Marci Musolino-Mayes

April 24, 2024

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As for me this dealership is the best place to go if you are in need of a car or truck. More

by LAWSSL1
Recommend Dealer
Yes

Other Employees Tagged: Rusty Birck, Brian Miller , trina

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Apr 25, 2024

Shottenkirk Kia of Quincy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Kia of Quincy!

April 23, 2024

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Great service and thorough! ! Not a long wait time very accommodating. Good customer service over all More

by keaden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Ferguson, Jesse Job

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Apr 24, 2024

Shottenkirk Kia of Quincy responded

keaden, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 10, 2024

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Check engine came on in 2 months and they wouldn’t do anything. Had warranty and bought extended warranty More

by ELAINE.WHITE1971
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Gary Mayes

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Apr 11, 2024

Shottenkirk Kia of Quincy responded

ELAINE, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 217-323-8167 and ask for one of our managers.

March 25, 2024

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Brian is the best and we will continue to deal with him. This dealership treated us like family from the time we walked in until we left and with the follow up phone calls. Great Dealersip More

by KYLELONG4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny England, Keith England, Anthony Bruns, Brian Miller

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Mar 25, 2024

Shottenkirk Kia of Quincy responded

KYLE, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Kia of Quincy in the future!

March 18, 2024

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Great people and great service, even the waiting area was clean and comfortable with fresh coffee and popcorn available. Just a great car dealership. I won't go anywhere else! More

by georgenpam
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Birck, Jesse Job, Brooke Little, Jason Nichols

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Mar 19, 2024

Shottenkirk Kia of Quincy responded

george, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Kia of Quincy!

March 08, 2024

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i have had nothing but good experiences and the staff are always professional and friendly i would recommend this facility to anyone who ask where to buy a car. i have bought everyone of my kia’s from this s More

by SMCLHJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny England, Michael Ferguson, Jordan Hudnut, Jesse Job, Brooke Little

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Mar 10, 2024

Shottenkirk Kia of Quincy responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Kia of Quincy in the future!

March 06, 2024

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Just purchased my 4th Kia. The service has always been great. Jesse, Brooke and Brian are always ready to answer any questions. Marci makes the complicated simple. More

by THWITLER
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Lewis, Jesse Job, Brooke Little

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Mar 07, 2024

Shottenkirk Kia of Quincy responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Kia of Quincy!

January 03, 2024

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They do a good job always. We can get in within a day or two, if we need to. More

by cindykenning8
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenny England, Keith England, James Graham, Greg Arens

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Jan 03, 2024

Shottenkirk Kia of Quincy responded

cindy, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Kia of Quincy in the future!

November 27, 2023

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The service Department is the best I have ever had to work with in over 50 years. Jesse & Brooke keep us coming back vehicle after vehicle. I never worry about the condition of our vehicles! More

by JIMAR2B
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Lewis

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Nov 27, 2023

Shottenkirk Kia of Quincy responded

JIMAR, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Kia of Quincy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 13, 2023

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Very easy to work with and they listened to my needs and didn’t try to push me into a more expensive model. More

by PATSILLS64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny England, Jordan Hudnut

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Nov 13, 2023

Shottenkirk Kia of Quincy responded

PATSILLS64, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Kia of Quincy!

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