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Shottenkirk Ford Lincoln Kia Chrysler Dodge Ram Jeep - Service Center

West Burlington, IA

4.5
195 Reviews

195 Reviews of Shottenkirk Ford Lincoln Kia Chrysler Dodge Ram Jeep - Service Center

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July 31, 2025

Great sales staff. Willing to work with us! Did everything to find us a car in our price rang. More

by stanmanford
Recommend Dealer
Yes
Employees Worked With
Matt Luers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Newlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2025 -

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

July 31, 2025

Over MANY years our family has used Shottenkirk for our auto service and repair. I bought my Honda from Deery’s, but I like bringing it here, because they don’t try to sell me something I don’t need. Every More

by Survey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Heater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 27, 2025

I am totally satisfied with the service! Very friendly employees!! Very fair prices as well! More

by Marilyncornick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Very sweet girl with blonde hair in service dep
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Jul 28, 2025 -

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

July 26, 2025

My family was on vacation from Wichita KS and was stranded 8 hour from home. We know nobody here. My car is an old 2011 Town and Country. They were able to obtain a replacement transmission and ge More

by lesdraper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2025 -

Shottenkirk Superstore responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Superstore. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 25, 2025

Was pleasantly greeted upon arrival. Very prompt check in. Service was completed and back on the road in a short time frame. More

by PashaF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Heater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2025 -

Shottenkirk Superstore responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

July 23, 2025

The staff was friendly, and explained what they did in great detail. The team also worked quickly to get me on my way. More

by jaydentbowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Heater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2025 -

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 23, 2025

Always Friendly People & They Will Loan A Car While Yours Is Being Serviced That Day More

by joyce_crowell1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Newlan
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Jul 24, 2025 -

Shottenkirk Superstore responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Superstore!

July 16, 2025

Excellent service. Matt does a great job! Shottenkirk does a good job of keeping records! More

by doug.mcpherson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2025 -

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

July 15, 2025

Quick courteous professional commicated effectively over all satisfied appointments for oil is better than just dropping in More

by Tamehog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change scheduler
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Jul 23, 2025 -

Shottenkirk Superstore responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 11, 2025

We were happy w/service. It took quite a bit longer than they told me More

by bbbooks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2025 -

Shottenkirk Superstore responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

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