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Shottenkirk Ford Lincoln Kia Chrysler Dodge Ram Jeep - Service Center

West Burlington, IA

4.5
200 Reviews

200 Reviews of Shottenkirk Ford Lincoln Kia Chrysler Dodge Ram Jeep - Service Center

Sort by
August 18, 2025

Service was fast and friendly service personnel will be back when it is time for the next service More

by John
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2025 -

Shottenkirk Superstore responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore

August 14, 2025

The selection and service here is top notch! Very attentive sales persons and the service center is fantastic. More

by stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Heater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2025 -

Shottenkirk Superstore responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore

August 12, 2025

Great service advisor and great mechanic! They communicated very well, and I highly recommend them!! More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tate
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Aug 12, 2025 -

Shottenkirk Superstore responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore

August 05, 2025

Matt was really good to work with. He is friendly and easy to work with. More

by Robertmary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Heater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2025 -

Shottenkirk Superstore responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Superstore. 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore

August 01, 2025

Great customer service on my Kia, for routine oil change! Lesley in the service department is very knowledgeable, professional, and friendly to work with! More

by Caligirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lesley
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Aug 01, 2025 -

Shottenkirk Superstore responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Superstore. We look forward to having you as one of our valued customers for many more years to come!

July 31, 2025

Great sales staff. Willing to work with us! Did everything to find us a car in our price rang. More

by stanmanford
Recommend Dealer
Yes
Employees Worked With
Matt Luers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Newlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2025 -

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

July 31, 2025

Over MANY years our family has used Shottenkirk for our auto service and repair. I bought my Honda from Deery’s, but I like bringing it here, because they don’t try to sell me something I don’t need. Every More

by Survey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Heater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2025 -

Shottenkirk Superstore responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 27, 2025

I am totally satisfied with the service! Very friendly employees!! Very fair prices as well! More

by Marilyncornick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Very sweet girl with blonde hair in service dep
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Jul 28, 2025 -

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

July 26, 2025

My family was on vacation from Wichita KS and was stranded 8 hour from home. We know nobody here. My car is an old 2011 Town and Country. They were able to obtain a replacement transmission and ge More

by lesdraper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2025 -

Shottenkirk Superstore responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Superstore. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 25, 2025

Was pleasantly greeted upon arrival. Very prompt check in. Service was completed and back on the road in a short time frame. More

by PashaF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Heater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2025 -

Shottenkirk Superstore responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!

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