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Sierra Honda - Service Center

Monrovia, CA

4.9
360 Reviews

360 Reviews of Sierra Honda - Service Center

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June 29, 2022

Have always had good experiences at Sierra Honda ,but this time was above and beyond. Have continuously purchased Hondas since 1989 and saved almost $5,000 dollars on an engine rehaul with the customer l More

by Irma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Sierra Honda responded

Irma, Thank you so much for your wonderful review! We are so appreciative of your continued business, and we are thrilled that we could consistently provide you with the quality service that you so much deserve. We couldn't be more pleased to hear of your kind word and satisfaction. Please drive safely, and do not hesitate to let us know how Kevin and the team may serve you again!

June 29, 2022

Sierra Honda of Monrovia has always exceeded in customer service. They make sure that their customers are well taken care of. More

by AJmom23kids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Sierra Honda responded

Thank you so much for your wonderful review! Your safety and satisfaction are of the utmost importance to us, and we will certainly provide you with nothing less than the same quality service in your visits to come. Please drive safely, and do not hesitate to let us know how our team may serve you again!

June 28, 2022

Very good service. Very efficient. Very knowledgeable. Customer service tech Kevin Eng was very helpful and proffessional. More

by ptaglioretti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Sierra Honda responded

Thank you so much for your excellent review! Offering quality and efficient service is certainly our goal, and we are pleased that our efforts met your satisfaction. it is our pleasure to serve you. Please be sure to give us a call if you ever have any further questions or concerns!

June 27, 2022

Had a nail and was pushed to buy a new tire. Said it was repairable. Too close to the sidewall. Took it to a tire repair shop where they fixed it in 10 minutes. At least 1 and a half to 2 inches More

by Rikwhittey
Customer Service
Recommend Dealer
No
Employees Worked With
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2022

Service rep Kevin is an asset to Sierra Honda and is excellent at what he does. More

by Mvalenz555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2022 -

Mvalenz555 responded

Kevin seems genuine and explains everything very clearly.

Jun 25, 2022 -

Mvalenz555 responded

He made sure I understood everything including the price.

Jun 26, 2022 -

Sierra Honda responded

Thank you for leaving Kevin this positive review! We are pleased to hear that he was so helpful and informative throughout your visit. It is our pleasure to serve you. Please be sure to give us a call if there is ever anything more that we may help you with in the future!

June 25, 2022

Tina Ming was very personable, honest, helpful, and knowledgeable. She always gets to the bottom of my car service needs and explains everything in detail, so I thoroughly understand what work will nee More

by beatlebailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Jun 26, 2022 -

Sierra Honda responded

Thank you for leaving Tina this 5-star review! We are pleased that she could consistently get you and your automotive needs taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call the next time you have any further questions or concerns!

June 21, 2022

The service manager John Howard was very helpful is getting my service completed quickly. I appreciate Mr. Howard’s concern with my schedule and making certain that my car service was completed as s More

by Rskings2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy
Jun 21, 2022 -

Sierra Honda responded

Thank you for leaving John this positive review! We are happy to hear that he took great care of you and your automotive needs throughout your visit. Offering quality and service is so important to us, and we will certainly provide you with nothing less in the future! We wish you the safest of travels until we meet again!

June 20, 2022

Kevin Eng always ensure I get the best service possible. He always patiently explain what’s currently need and what can wait. He’s my go-to service representative. More

by much2preshus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Sierra Honda responded

Thank you for leaving Kevin this positive review! We are pleased that he could consistently provide you with the quality and reliable service that you so much deserve. We thank you for confiding in our dealership with your automotive needs. Please drive safely, and do not hesitate to let us know how Kevin and the team may serve you again!

June 20, 2022

Kevin Eng is the best, everything goes perfect when he is there I schedule my service around him! More

by owupnla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Sierra Honda responded

Thank you for leaving Kevin this 5-star review! We are happy to hear that he continually takes great care of you and your automotive needs when you join us for service. Your kind words and satisfaction mean so much to us. Please drive safely, and do not hesitate to let us know how Kevin and the team may serve you again!

June 20, 2022

Kevin Eng from the service dept. is very professional and friendly. Explains clearly what services are needed to keep my car in tip top shape. Loved that I received a text reminder t More

by tugoofy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
Jun 21, 2022 -

Sierra Honda responded

Thank you for leaving Kevin this wonderful review! We are so glad that he could be of assistance to you, and we are delighted to hear that his efforts met your satisfaction. It is our pleasure to serve you. Please be sure to let us know if there is ever anything more that Kevin or the team may help you with! Take care!

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