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Sierra Toyota

Sierra Vista, AZ

Overview
Employees
Reviews
4.8
5,046 Reviews
Sierra Toyota takes pride in it's award winning Sales and Service staff. We have won the coveted Toyota Presidents Award 5 years in a row and 6 years as Dealer Rater #1 Toyota Dealer in Arizona. We continue to strive for even better customer service. We promise you will enjoy dealing with us. You will appreciate the low pressure and very knowledgeable staff while getting a deal that you will always be happy with. We have found that word of mouth is the best advertising we could ever find, we really appreciate you telling all your friends, family and neighbors about your great experience.
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2596 East Fry Blvd

Sierra Vista, AZ

85635

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Showing 5,046 reviews

April 17, 2024

I've been a customer for 25 years for two simple reasons: Product sold and customer service. I will continue until I'm no longer satisfied which, I'm confident will never happen. Nothing but kiddos to say More

by wrightw
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ross Leffelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Sierra Toyota responded

Thank you for being a loyal customer for 25 years! We're thrilled to hear that you've been satisfied with our products and customer service. We'll keep striving to exceed your expectations. Thanks for your kind words about our staff too!

Helpful
April 15, 2024

Very courteous staff. Service was completed earlier than expected. No upselling or unexpected charges. Inspection results were explained clearly. More

by Vickijfrench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Retherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Sierra Toyota responded

Glad you had a good experience! We aim to be courteous, efficient, and transparent. Thanks for choosing us!

Helpful
April 14, 2024

It was a very smooth transaction and informed me well fare pricing and very reasonable service More

by brohyde2
Recommend Dealer
Yes
Employees Worked With
Eric Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Sierra Toyota responded

Thanks for the positive feedback! We're glad your experience was smooth and that you found our pricing and service reasonable. We appreciate your business!

Helpful
April 13, 2024

Sales associate had my best interest in mind and made the process easy and fun. More

by annyw97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvin Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ry'n Nabeeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Sierra Toyota responded

Thank you for your kind words! It's fantastic to hear that our sales associate had your best interest in mind and made the car-buying process easy and enjoyable for you. At Sierra Toyota, customer satisfaction is our top priority, and we're delighted that we could make your experience positive and fun. Happy driving!

Helpful
April 10, 2024

Took my 2022 Toyota Camry TRD in for service today. Carlos N. Was my service writer super nice guy, service was very quick, the dealership is very nice and clean. Thank you. More

by Robcat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Sierra Toyota responded

Glad to hear you had such a positive experience! Carlos N. sounds like he provided excellent service, and it's great that everything was efficient. A clean dealership adds to the overall experience. Thanks for sharing, and I'm sure Carlos and the team appreciate your feedback!

Helpful
April 10, 2024

Good people Julie is awesome truck is didn't have to sell us the truck this is our 4 Toyota truck More

by rdaltonranch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Morales
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Sierra Toyota responded

Thank you for the wonderful feedback! We look forward to working with you in the future.

Helpful
April 10, 2024

Very friendly and considerate people. Wonderful dealership. Took their time and were very patient with me. More

by BEVERLY.AREVALO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Vanatta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Sierra Toyota responded

It's fantastic to hear about your positive experience! Friendly and considerate service can make all the difference, Thanks for sharing your feedback!

Helpful
April 09, 2024

Very easy to deal with and explained everything in detailed answering all our questions. Jeff’s a good guy. More

by Lora
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Leffelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Sierra Toyota responded

Thank you so much for your kind words and feedback Lora! We're delighted to hear that you had an amazing experience with Jeff Bennett and all questions was answered. If there's anything else we can do for you, please don't hesitate to let us know. We look forward to serving you again in the future!

Helpful
April 09, 2024

Brought a car with Eric Morales. It was an outstanding experience. His insights and knowledge about Toyotas helped us buy the right car. Please consider giving him a raise! More

by garyprius
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Sierra Toyota responded

So glad to hear you had such a great experience with Eric Morales! His expertise in Toyotas clearly made a difference in finding the right car for you. I'll definitely make sure to pass along your appreciation!

Helpful
April 08, 2024

Ruth was amazing! She was thorough and knowledgeable about all the vehicles that fit our needs, and she was pleasant for the entire visit. It helped ebb the sting of b More

by gescarcega0607
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruth Whitehouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Sierra Toyota responded

Thank you for the fantastic review! We're delighted to hear that you enjoyed your experience with us here at Sierra Toyota. Your support means the world to us! Looking forward to serving you in the future.

Helpful
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