Sierra Toyota

We went to the dealership on Saturday afternoon just to see what Tundra's they had and ask some questions. Neta was so friendly and knowledgeable, and most importantly patient with all the questions and re see what Tundra's they had and ask some questions. Neta was so friendly and knowledgeable, and most importantly patient with all the questions and requests we had, that by end of the day (well actually past the business hours) we drove off with a great truck with all the things we wanted and for a great price. She let us test-drive several of the trucks on their lot that had different options, guided us through determining which features were important to us, and gave us a good price for the one they had available with a few more options so that we didn't have to wait weeks for the assembly of a one that matched exactly what we needed. This all happened at the end of their work day and as soon as we made up our minds, Neta and Ross made sure we got all the documents filled quickly so that we get approved for financing, went through all the documents and signing with Brian and, after hours already but still in that same afternoon and weekend, we got our new truck. Great team, and very competent and friendly dealership overall. Totally worth the drive from Tucson. More

The staff in this dealership were always willing to The staff in this dealership were always willing to direct us to the right person, make sure we didn't have to wait and answered every question we h The staff in this dealership were always willing to direct us to the right person, make sure we didn't have to wait and answered every question we had about the car, the costs and the trade in for our previous car. We felt important and well taken care of and would buy from this dealership and this salesman again without question. We also intend to recommend both this dealership and salesman to others. Exceptional service. More

Our reason to travel to Sierra Vista from Tucson was the great followup by phone done by Ross. The trip was 80 miles thru beautiful Arizona land so I was even more pleased when the service in person was gre great followup by phone done by Ross. The trip was 80 miles thru beautiful Arizona land so I was even more pleased when the service in person was great. Even with other dealers in our immediate area, I would recommend this dealership to family and friends. This organization understands customer service and delivers a high quality product. I leased a car and returned several days later to pick it up. Skip was great in explaning the lease program, showing me what was inside the car, and hanging around to make sure our needs were met. Carlos explained the financing and for the first time I actually listened and understood the topic. He is a great communicator. I am new to the area and very pleased to find a dealership that was caring, knowledgeablee, and provide great service. Our plan is to have our service work done at this dealership in the future due to this experience Sharon Groschwitz Sahuarita, Arizona More

This was not the first time I've gone to Sierra Toyota for a vehicle...the first time was for me and this time I took my Mom there for one. Our experience was top notch to say the least. Working with Ch for a vehicle...the first time was for me and this time I took my Mom there for one. Our experience was top notch to say the least. Working with Charlene Penrod was truly a pleasure! She makes herself totally available should you have questions by providing not only a work but cell number. She answered all our questions and made my mother's purchase of a 2005 Toyota Corolla a very pleasant and comfortable experience. The vehicle was immaculate inside and out and has proven itself to be an incredible buy. I have recommended Sierra Toyota in the past to friends and would, without a doubt, continue to recommend them to anyone looking to purchase a vehicle. I would also, highly recommend anyone to ask for Charlene because I know she will provide them with the best of service. In short, whether you're looking to purchase a new or used vehicle, what you will find at Sierra Toyota is a dealership that is based upon a combination of honesty, integrity and incredible service. In my opinion, you just can't go wrong with them! Sandra Richardson More

John Dees made this sale happen. He was professional and polite throughout the entire sale process. I was comfortable and confident I was receiving the best service at the dealership. John answered all of polite throughout the entire sale process. I was comfortable and confident I was receiving the best service at the dealership. John answered all of my questions and he and the entire sales team were willing to work towards what I wanted. More

Very Easy and pleasant experience--no haggling or creeping--best experience buying a car that I've had.I would recommend to anyone to go to this dealership and to work with Marvin. creeping--best experience buying a car that I've had.I would recommend to anyone to go to this dealership and to work with Marvin. More

Marvin is the best, we actually had a good time buying a car for a change. He was respectful, understanding and very knowledgeable of the vehicle and other matter concerning his job. We didn't leave scratc car for a change. He was respectful, understanding and very knowledgeable of the vehicle and other matter concerning his job. We didn't leave scratching our heads thinking we made a bad decision. We left with confidence knowing we were taken care of. The Dealership is nice and clean very comfortable. We did not feel cheated like we did from Donovan. Also we have been going to this dealership to have our other cars serviced and have always had a positive experience with Jay Lenord and other employees. More