Skyline Ford - Service Center

"Top Drawer" Customer Service!!! Recently I pulled in to Skyline's Keizer service center to have the oil changed in my 2013 Mustang Boss 302. I had driven all the way from Portland a Recently I pulled in to Skyline's Keizer service center to have the oil changed in my 2013 Mustang Boss 302. I had driven all the way from Portland as they have always treated me well in Keizer. Unfortunately for me, there was a huge line of cars already in line. I had an appointment back in Portland in two hours. Jennifer came to the rescue. She was able to work me in so I was able to be finished in time for my Portland meeting. Thats one of the reasons I always make the trek to Skyline to have my Boss attended to. Thank you so much!!! Steve B. More

I love Jason in the service department!! My husband and I moved up here from reno NV. We didn't need vehicles in reno. But when we moved Salem. We realized we need a vehicle in this towns bu My husband and I moved up here from reno NV. We didn't need vehicles in reno. But when we moved Salem. We realized we need a vehicle in this towns bus system is not up to par in this town and you can't just walk everywhere. We ended up getting an old Subaru legacy that has needed repairs. My mother told me to contact Jason in the service department at ford dealership. That she trusted him and they do awesome work. Honest and reliable. So I did. We have since bought tires for the car and have had it worked on a few times. Jason is awesome. Always helpful even if I call tons of times to ask questions. Lol. Everyone in my family knows of Jason at ford. We always tell our friends and family oh you have a problem with your vehicle. Take it to Jason. Lol. Recently he saved us. As I said we were from reno NV. Well most people in reno bikes, walks, bus, or has a scotter. Well we had a scooter tao tao. I called everyone in the book I could look up for scooters. I almost gave up when I said I will call Jason. He was able to give me the number of a place who knew a mechanic who knew a mechanic who works on scooters. Thank you so much! You have been one of the best mechanics and service departments we have ever worked with. Keep up the good work and of course see ya next time we need auto mantaince. More

Best Service Ever! Best service staff on the planet! Bought my Ford Taurus at Skyline. These people know what customer service means. I would recommend Skyline above all Best service staff on the planet! Bought my Ford Taurus at Skyline. These people know what customer service means. I would recommend Skyline above all dealers in the area. I'll be back for my next car. More

service department We have taken the f 150 to Skyline since we purchased it in 2010. Service has always been good and the service people very good. We have taken the f 150 to Skyline since we purchased it in 2010. Service has always been good and the service people very good. More

Good Service Service was accomplished promptly and ahead of time estimate. Notes regarding inspection findings helpful and highlighted potential future problem wi Service was accomplished promptly and ahead of time estimate. Notes regarding inspection findings helpful and highlighted potential future problem with the air conditioning system. (Possible leak.) More

Worst service department Took several appointments to get minor repairs done. Poor communication and incompetent mechanics . They bumped my appointments for more important cli Took several appointments to get minor repairs done. Poor communication and incompetent mechanics . They bumped my appointments for more important clients Will never use this dealership again. More

Solid Service and Get It Done Right I've been to the south Salem Skyline Ford twice now, once for a duplicate key fob and once for recall service on my pickup. Both times they were not h I've been to the south Salem Skyline Ford twice now, once for a duplicate key fob and once for recall service on my pickup. Both times they were not happy until I was happy and that is exceptional for a business as busy as they are. I've not had the same experience with other dealerships, particularly with service, with other brands, in Salem. Thank you for making my first Ford experience a great one. More

Very helpful Bob Olin was extremely helpful and quite a nice guy. He was willing to search for the part I needed, and came through like a champ! GO BEAVS! Bob Olin was extremely helpful and quite a nice guy. He was willing to search for the part I needed, and came through like a champ! GO BEAVS! More

Great Dealership! This place is truly amazing. Their staff is friendly and professional. Plus, the facility is super modern and clean! In addition, they are always will This place is truly amazing. Their staff is friendly and professional. Plus, the facility is super modern and clean! In addition, they are always willing to answer my questions. I love this dealership!!! More

Thank you to Scott My husband and i had tried to get a part for our 1992 F250 with problem after problem as the wrong part would show up. We had called the dealership an My husband and i had tried to get a part for our 1992 F250 with problem after problem as the wrong part would show up. We had called the dealership and they said we could get it the next day , so we took the day off and went to get the part, again the wrong part was given to us. BUT Scott said let me check on this and he went threw his computor and took the time to get the right one. He called later that day and said he had the part and we could come get it. And with great joy it was correct and we got our truck running again that day. As everyone knows with people going to work in different directions you need two running vehicles. We are so THANKFUL to Scott for not just pushing us off and instead got us up and running. GREAT JOB!!!!! Jane and Vernon Versprill More